Commercial Counter Sales Associate

S&S Tire; Lexington (KY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Weekly pay

Health Benefits

Paid Time Off

Paid Holidays

401(k) Retirement Planning

Opportunities for Advancement

Job summary

S&S Tire Truck Center in Lexington, KY is hiring a Front Counter Sales Associate to greet customers, write up concerns on work orders, and dispatch jobs to the right technician. You will also make tire sales through phone orders for customer pickup and coordinate service scheduling.

This is a customer-facing role in a fast-paced team; prior tire industry or retail tire sales experience is preferred. Pay starts at $18-24/hr, with weekly pay, benefits, PTO, holidays, and 401(k).

Qualifications

• Experience in tire industry or retail tire sales is preferred.
• Ability to work in a fast-paced, customer-service oriented environment.
• Strong communication and coordination with service technicians and customers.

Responsibilities

• Greet customers at front counter and write up concerns on work orders.
• Dispatch work to the correct technician.
• Make tire sales through phone orders for customer pickup and schedule truck services.
• Maintain high customer satisfaction and handle complaints.

Skills

Customer service

Multi-tasking

Phone sales

Tools

POS system

Job description

Description

S&S Tire Truck Center is a leading provider of products and services to trucking companies and related industries, serving the Lexington area markets. We are looking to add a Front Counter Sales Associate to our Lexington Truck Tire Team. Duties performed in this position include, but are not limited to:

• Ability to work in a fast-paced environment and comfortable multi-tasking
• Interact with customers both inside and on the phone
• Follow a structured sales process
• Have working knowledge of our commercial tire brands
• Be able to effectively manage open repair/service orders
• Proactive follow up with current and previous customers
• Maintain a high degree of customer satisfaction with the ability to handle customer complaints

This is a customer facing position. This Associate will greet service customers, write up their concerns on a work order, dispatch the work to the correct technician. They will make tire sales through phone orders for customer pick-up and schedule truck services.

We offer:

• Pay starting at $18-24/hr, based on experience
• Weekly pay with overtime opportunities
• Health Benefits
• Paid Time Off
• Opportunities for Advancement
• Paid Holidays
• 401(k) Retirement Planning

An Equal Opportunity Employer

Drug Free Workplace

Requirements

• Experience in the Tire Industry
• Experience in retail or commercial tire sales
• The ability to work in a fast paced, customer service oriented environment
• The desire to be an integral part of a TEAM
• Commitment to being on time.
• Possess sound judgement and decision making ability
• Ability to communicate, verbally and written, clearly and professionally with co-workers and management
• Be able to lift 75-100 pounds
• About S&S Tire/Best One Tire:

S&S Firestone, Inc, headquartered in Lexington, KY, has grown to one of the largest independent tire dealerships in the country. We currently operate 12 full-service commercial locations, 14 wholesale distribution centers, and 2 Bandag retread facilities across 11 South-Eastern states. The company employs in excess of 650 people, and operates a fleet of over 300 service and delivery vehicles. In 2024, S&S Tire celebrated their 50th year in business and has consistently been recognized by both Modern Tire Dealer and Tire Business magazines as a leader in the industry. To see more about S&S Tire/Best One Tire visit their website at www.sstire.com.