Commercial Cooking Equipment Service Technician

pt-holdings; Sevierville (TN); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical & Dental Insurance Coverage

Short Term Disability Coverage

Long-Term Disability Coverage, plus 1

Life Insurance

Vision Insurance

Paid time off

Job summary

FESCO is seeking a Field Service Technician in Morristown, TN to troubleshoot, diagnose, and repair commercial kitchen and refrigeration equipment at customer locations. The role includes preventative maintenance, on-call duties, and coordinating with dispatch and sales teams.

The ideal candidate will have strong electrical and mechanical skills, a proven ability to communicate professionally with customers, and a valid driver’s license with a clean driving record.

Qualifications

• Experience servicing cooking, refrigeration, or HVAC equipment (or related military) is preferred.
• Strong electrical, electronic, and mechanical skills are required.
• Excellent customer communication skills are essential.
• Must be 18+ with a valid driver’s license and safe driving record.
• Background check and drug screen are required.

Responsibilities

• Troubleshoot, diagnose, and repair cooking and refrigeration equipment at customer sites.
• Treet customers and employees with respect and professionalism.
• Complete service calls in a timely manner and document work.
• Communicate effectively with customers, manager, dispatcher, and sales.
• Participate in on-call rotation schedule.

Skills

Troubleshooting

Electrical skills

Mechanical skills

Customer communication

On-time punctuality

Driving

Organizational skills

Diagnostic tools

Education

Military experience (related)

Tools

Diagnostic tools

Job description

Field Service Technician

Pay Range: $30-50/Hour

Morristown, TN

FESCO is hiring Field Service Technicians responsible for troubleshooting, diagnosing, and repairing commercial kitchen & refrigeration equipment at our customer locations. Our Technicians also provide preventative maintenance (PM) inspections and respond to emergency service calls on equipment including ovens, fryers, steamers, warmers, dish cleaning equipment, walk-in freezers, reach in coolers etc.

Job Responsibilities:

• Troubleshoot, diagnose, and repair cooking & refrigeration equipment
• Treat customers and employees with respect, courtesy and professionalism
• Complete service calls in a timely manner
• Communicate effectively with customers, manager, dispatcher, and sales
• Participate in on-call rotation schedule
• Identify new customers and additional opportunities within existing accounts
• Maintain service vehicle
• Order parts and complete required paperwork
• Attend training sessions
• Other duties as assigned

Qualifications:

• Previous experiencecooking,refrigeration, or HVACequipment service (or related military) experience
• Strong electrical, electronic, and mechanical skills
• Extremely strong customer communication skills
• 100% dedication to working hard, being on time, and staying organized
• Maintain a good personal appearance
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver's license and driving record that aligns with our safety standards.
• Must be at least 18 years of age

Benefits of Joining Our Team

• Medical & Dental Insurance Coverage
• Optional Short Term Disability Coverage
• Long-Term Disability Coverage, plus optional Life and Vision Insurance
• Paid time off for Vacations and Holidays
• 401 (k) Retirement Plan with Company match
• Competitive starting hourly rate

About FESCO

FESCO is the premier provider of equipment service for the foodservice industry. With more than 30 years of dedicated service, we know foodservice inside and out. Our vision is to be the most reliable source of service management solutions for the foodservice industry. Let us know if you want to be part of our team! To learn more, please visit us at: https://www.fesco-tenn.com/

FESCO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.