Commercial Contracts Manager: Negotiation & Risk

DHL Supply Chain; Westerville (OH); On-site; Confidential; Full time

Job summary

DHL Supply Chain in the United States seeks a Commercial Contracts Manager to develop, negotiate and draft complex commercial contracts with customers, manage the contracting process, and ensure alignment with DHL standards.

Responsibilities include drafting, negotiating terms, and coordinating with internal teams to address risk, changes, and disputes, while driving continuous improvement in contracting operations.

Qualifications

• Bachelor's degree required.
• 3–5 years of general business experience, preferably in commercial analysis or finance.
• Excellent verbal and written communication skills.
• Analytical, reporting and presentation skills.
• General project management skills.
• Strong organizational skills with ability to multitask.
• Effective interpersonal skills and ability to build relationships with internal and external stakeholders.

Responsibilities

• Prepare first draft of the commercial contract or review contract provided by customer, including terms, conditions and logistics content.
• Negotiate and tailor contract provisions to meet DHL's and customers' requirements.
• Collaborate with internal partners to review, edit and negotiate contracts and amendments.
• Analyze contract language for risk and rewards and advise on changes proposed by customers.
• Submit negotiated contracts through the DHL Contract Approval Process and maintain records.
• Assist account teams in reviewing contractual claims and disputes.
• Obtain inputs and sign-offs from applicable DHL teams before releasing documents.
• Drive process improvements in the contract management function.
• Lead execution of continuous improvement projects for contract management.
• Maintain and utilize standard templates and tools (clause library, risk guidelines, contracting guidelines).
• Provide guidance to Analysts and Senior Analysts in contracting processes.
• Conduct onboarding and training for new team members and broader partners.
• Complete required internal and external trainings.
• Perform other duties as assigned.

Skills

Contract management

Negotiation

Risk analysis

Stakeholder management

Project coordination

Education

Bachelor's Degree

Tools

Clause library

Contract management software

Job description

DHL Supply Chain in the United States seeks a Commercial Contracts Manager to develop, negotiate and draft complex commercial contracts with customers, manage the contracting process, and ensure alignment with DHL standards.

Responsibilities include drafting, negotiating terms, and coordinating with internal teams to address risk, changes, and disputes, while driving continuous improvement in contracting operations.