Commercial Client Specialist Senior

First Horizon Bank; Lafayette (LA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Client Specialist to support their commercial lending team. In this role, you will perform essential clerical functions and provide assistance to clients, ensuring their needs are met through various banking services. Your expertise in customer service and loan processing will be crucial as you work closely with relationship managers and clients. This is a fantastic opportunity to grow your career in a supportive environment that values your contributions and encourages professional development.

Benefits

Medical with wellness incentives

Dental and vision coverage

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

Qualifications

• 3-5 years experience in a Client Specialist position.
• 5+ years customer service experience in banking.

Responsibilities

• Provide Commercial Lending Support to Commercial Relationship Managers.
• Review and Fund Loans, assist with maintaining portfolios.
• Communicate with clients and various professionals.

Skills

Customer Service

MS Office Suite

Loan Processing

Client Relationship Management

Education

High School Diploma or GED

Tools

LaserPro

Job description

Tower
200 W Congress St
Lafayette, LA 70501, USA

Tower
200 W Congress St
Lafayette, LA 70501, USA

Location: On site at location listed in job posting

Summary

Supports the clients and sales staff by performing moderate complex daily clerical functions to maintain the office and document processing.

Responsibilities

• Provide Commercial Lending Support to Commercial Relationship Managers
• Review and Fund Loans
• Assist with maintaining Relationship Managers portfolios – clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues
• Be able to identify clients’ operational needs and bank products/services to meet these needs and establish proficiency.
• Provide assistance to the bank's clients in all areas of the clients’ relationship with the bank, including loans, deposits, and other bank services
• Authorize payment and fees of commercial client overdrafts
• Approve and process commercial client’s withdrawals on lines of credit
• Communicate with clients, attorney’s, insurance companies, title companies, and various other professionals
• Assist in ordering appraisals, flood determinations, UCC’s and familiar with OFAC
• Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision
• Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents

Requirements

• High school diploma or GED and 3 - 5 years experience in a Client Specialist position
• 5+ years customer service experience in the banking industry
• Proficiency with MS Office Suite

About UsFirst Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.