Commercial Client Contracts Manager

Convergint; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

10 Company Holidays and Paid Time Off

Medical, Dental & Vision Plan

Life insurance & Disability Plan

401K Matching Plan

Tuition reimbursement

Vehicle reimbursement plan or company

Paid parental leave

Job summary

Convergint is seeking a full-time Contracts Manager to oversee the full lifecycle of customer and subcontractor contracts in Phoenix, AZ. You will ensure compliance with company standards, legal requirements, and customer obligations, and act as the primary escalation point for complex negotiations while guiding a team of Contract Managers, Specialists, and Administrators.

In this role you’ll draft and negotiate addenda, manage risk, coordinate with Legal and Finance, and implement contract

Qualifications

• Education: High School/GED or equivalent experience.
• Associate’s or Bachelor’s degree preferred.
• Minimum Experience: 7+ years in contract management.
• Experience supervising and developing team members.
• Strong knowledge of contract law, contracting, insurance, bonding, and compliance.
• Excellent negotiation, communication, and interpersonal skills.

Responsibilities

• Lead review and negotiation of complex project contracts, purchase orders, subcontracts, NDAs, and related documents.
• Draft, revise, and negotiate contract addendums.
• Determine when Legal review is needed and coordinate intake and submission.
• Identify contractual risks and communicate them to leadership.
• Provide guidance on contract strategy and customer requirements.
• Ensure processing of contract documents and repository management.
• Supervise Contract Managers and Administrators.
• Participate in hiring, onboarding, and staff development.

Skills

Organized

Multi-tasking

Planning

Communication

Independent

Attention to detail

Customer service

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Education

High School/GED or equivalent

Associate’s degree

Bachelor’s degree

Tools

Contract management systems

Tracking tools

Customer portals

MS Office Suite

Job description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Contracts Manager to join our amazing culture. This role is responsible for overseeing the full lifecycle of customer and subcontractor contracts, ensuring compliance with company standards, legal requirements, and customer obligations. The Contract Manager, Lead serves as the primary escalation point for complex negotiations, drives process consistency, and provides direct supervision, coaching, and development for Contract Managers, Contract Specialists, and Contract Administrators.

Who You Are

You have a passion for providing world‑class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Contracts Manager.

Who We Are

With 20‑years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced‑based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

• Lead review and negotiation of more‑complex project‑specific contracts, purchase orders, subcontracts, NDAs, lien‑related documents, insurance requirements, and upstream/prime agreements within parameters established by legal department policy.
• Draft, revise, and negotiate contract addendums based on company standards and project‑specific needs.
• Determine when agreements require Legal review and coordinate intake, document compilation, iReview submission, and follow‑through.
• Identify, assess, and communicate contractual risks to leadership and project teams.
• Provide guidance to internal stakeholders on contract strategy, risk tolerance, and customer requirements.
• Ensure complete, accurate, and timely processing of all contract documents, including intake, consolidation, negotiation, signature routing, and repository management within assigned region.
• Oversee maintenance of contract logs, trackers, dashboards, and reporting within assigned region.
• Ensure proper use of iReview and validate document histories and uploads.
• Establish and enforce contract workflow standards.
• Directly supervise Contract Managers and Contract Administrators/Specialists.
• Provide day‑to‑day guidance on workload, priorities, and deadlines.
• Conduct performance evaluations and develop growth plans.
• Review team members’ work for accuracy and adherence to standards.
• Assist with hiring, onboarding, and ongoing development of contract team personnel.
• Foster an inclusive, collaborative, high‑performance team environment.
• Oversee COI requests, assist with more complex requests.
• Coordinate bid, performance, payment, warranty, and guaranty bonds.
• Ensure adherence to customer‑specific insurance, bonding, and compliance requirements.
• *Oversee preliminary notice filings, tracking, lien processes, and coordination with internal groups.
• *Ensure compliance with prevailing wage obligations, DAS filings, apprenticeship notices, wage determinations, and CPR tracking.
• Support subcontractor vetting and onboarding.
• Monitor government contracting requirements and ensure CTC compliance.
• Cross‑Functional Collaboration & Customer Engagement
• Act as senior liaison between customers, Sales, Operations, Legal, and customers.
• Maintain strong customer relationships with timely communication.
• Support Sales and Operations with RFP reviews, prequalification submissions, and portal administration.
• Assist with advanced project‑specific compliance and documentation requirements.

What You’ll Need

• Organized individual capable of multi‑tasking and will be required to manage multiple functions and interact with personnel at all levels of management.
• Very adaptable – responds effectively to changes in situation or information; ability to influence others and build consensus using good written and verbal communication skills.
• Strong planning and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently, multi‑task, and prioritize.
• Flexible, adaptable, detail‑oriented and self‑motivated.
• Customer service and detail‑oriented.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Requirements

Education: High School/GED or equivalent experience

• Associate’s or Bachelor’s degree preferred

Minimum Experience: 7+ years of progressive experience in contract management or related field.

• Experience supervising and developing team members.
• Strong knowledge of contract law, construction/service contracting, insurance, bonding, and compliance.
• Excellent negotiation, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Proficiency with contract management systems, tracking tools, and customer portals.

Preferred Experience (but Not Required)

• Experience leading a contract team in construction or technology integration.
• Familiarity with Convergint systems and processes.
• Experience with government contracting and prevailing wage compliance.

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.