Commercial Cleaning Team Leader

Office Pride, Inc.; Terre Haute (IN); On-site; USD 14,000 - 20,000; Full time

Job summary

A respected janitorial services company in Terre Haute seeks a Team Lead to manage a geographical area of customers and employees. This role guarantees hands-on cleaning hours and team responsibilities. Ideal candidates will demonstrate effective communication, organization, and a commitment to teamwork. Responsibilities include maintaining cleaning standards, supporting team members, and ensuring customer satisfaction. This position fosters career growth and seeks those willing to take ownership of their duties.

Qualifications

• Accountability and ownership of all aspects of the role.
• Ability to manage time and prioritize based on customer needs.
• Strong reasoning skills and problem-solving abilities.
• Detail oriented with accountability for weekly reporting.

Responsibilities

• Ensure a positive team atmosphere among employees.
• Deliver and maintain equipment and cleaning supplies.
• Provide training and support to new team members.
• Prepare daily reports for the Area Lead regarding team performance.

Skills

Organized

Excellent communication skills

Detail oriented

Team player

Self-starter

Desire to learn

Job description

Reports To: General Manager and Area Manager

Supervises: A Geographical area of customers & employees. Sometimes in the same building, often times multiple buildings.

Basic Function: Clean assigned number of hours based on hands‑on contracts

Guarantees fill‑in coverage up at least a minimum of 5 total hours per week

Guarantees a minimum of 5 hrs/wk of other team lead responsibilities

(hands‑on hours fill‑in hours Team Lead responsibilities = the total hours per week)

Major Responsibilities:

• POSITIVE TEAM ATMOSPHERE with your front line employees in your assigned zone(s) by:
  • Taking, logging & responding to Account Manager’s communications (text, voicemail, e‑mail or FB message, etc) in a timely manner – COMMUNICATION is of the UTMOST importance when establishing relationships with your team.
  • Prompt Delivery & Diligent upkeep of Office Pride of Terre Haute (OPTH) provided equipment, cleaning supply stock, customer’s consumables (if provided by OPTH) & maintaining accurate records of chemicals and supplies stocked & distributed.
  • Follow‑up with new hire(s), after initial training (to be done by the Area Lead), for further training, if needed, as well as support and encouragement – get to know your team member while working alongside him/her. Check in with him/her periodically.
  • Note & evaluate your team member’s performance to gauge if they are promotable. If at all possible, we want to promote from within.
• UPWARD COMMUNICATION to the Area Lead by:
  • Proactively reporting findings from interactions with your team members
• - Recognition for team member’s witnessed exemplifying one or more OPTH core values, favorites for good inspections
• ACCOUNTABILITY by:
  • Preparing and submitting daily typed reports to Area Lead on execution of Team Lead responsibilities, interactions & observations.

DNA of Team Lead

• Office Pride of Terre Haute Ambassador
• Accountability‑accept ownership of all aspects of role
• Organized – effective time management skills/prioritize based on immediate needs of customers & the team members
• Excellent/effective verbal and written communication skills
• Detail oriented – pays attention to details at each customer’s location, with extra attention to any problem areas.
• Friendly and Professional – able to deal with customers when they are on‑site while cleaning is being performed
• Team player – ability to work within a team where members depend on each other to get work done.
• Self‑starter - able to identify work that needs to be done and do it without being instructed to do so.
• Desire to learn, seek new challenges and take on additional responsibilities
• Reasoning ability. Good common sense with ability to solve practical problems

Office Pride Commercial Cleaning Services is one of the most respected full‑service janitorial and commercial cleaning companies in the nation.

Built on a foundation of strong core values and a commitment to service excellence, our goals are to provide total customer satisfaction and a rewarding work environment for team members.

Office Pride® is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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Do you have previous experience in the commercial cleaning industry? *

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How many hours per week are you looking for? *