Commercial Cleaning Manager/Supervisor

Office Pride of Indianapolis-Carmel; Indianapolis (IN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Area Manager to oversee cleaning operations and ensure client satisfaction. This pivotal role involves managing team leads, hiring employees, and maintaining service standards within budget. The ideal candidate will be organized, trustworthy, and possess strong problem-solving skills. You'll work closely with management to enhance team performance and ensure operational success. This position offers a chance for advancement based on demonstrated performance, making it an exciting opportunity for those looking to grow in a dynamic environment.

Benefits

Performance-based incentives

Flexible working hours

Qualifications

• 1+ year of management experience required.
• Valid Driver's License & Auto Insurance mandatory.

Responsibilities

• Supervise Team Leads and Front Line Employees to ensure service quality.
• Manage labor budget and conduct site inspections.
• Report on time, activities, and tasks performed.

Skills

Management Skills

Organizational Skills

Problem Solving

Team Collaboration

Time Management

Education

High School Diploma

Job description

Supervises: Team Leads and/or Front Line Employees

Basic Function: Ensure that the cleaning specifications sold to client are being fulfilled and that the work is being completed on-time and within budget (labor and chemicals). This is a KEY role within the company and offers opportunity for advancement upon demonstrated performance.

Major Responsibilities

1. Manage Team Leads and/or Front Line Employees
2. Hire employees
3. Supplement site inspections & follow-up plans
4. Manage Labor budget in assigned areas
5. Put together strategy if over budget, on how to come into alignment
6. Manage and evaluate time-keeping system
7. Scheduling: work loading new and existing accounts
8. Work with OP management team. It is your responsibility to provide the customer with the service we have promised and they deserve. The buck stops at you.
9. Work closely in a team-like manner with OP management and follow up on tasks generated by the OP management team. (Example: talk with employee because of poor inspection)
10. Assist in building the management team as the need arises and the budget allows, under the direction of OP Senior Management
11. Report nightly via an area managers written report. Report accounts for: time, activities and tasks performed/accomplished
12. Attend staff meetings held weekly accounting for time, tasks completed, tasks yet to completed, problem-solving with owners and management team
13. Every and all aspects of managing the general operation of the business in your area
14. Work whatever hours necessary to perform the above duties and any other duties not listed, but required for the business to be successful
15. Work minimum of 40 hours per week, week can be as high as 45 hours per week.
16. Performance-based incentives (bonuses) - Based on KPI (Key Performance Indicators)
17. Clean assigned number of hours on a regular basis or as needed (if applicable)

DNA of Area Manager

1. Organized
2. Team player
3. Trustworthy/Credible
4. Report accurately
5. Problem solver
6. Confident
7. Effective

Requirements: Valid Driver's License & Auto Insurance

Required experience: Management: 1 year