Commercial Casualty Claims Specialist (Remote)

AAA - CSAA Insurance Group; United States; Remote; USD 62,000 - 70,000; Full time

Job summary

An innovative insurance company is seeking a Commercial Casualty Claims Specialist to manage and resolve various claims with a focus on efficiency and customer service. This role requires handling complex liability claims, making coverage determinations, and developing negotiation strategies. The ideal candidate will have a background in casualty claims, strong interpersonal skills, and the ability to work effectively in a remote environment. Join a forward-thinking team dedicated to redefining the insurance landscape while supporting a culture of inclusion and community service.

Benefits

Performance bonus

401(k) with company match

Flexible working hours

Remote work opportunities

Qualifications

• 2+ years of casualty claims experience or 1+ year in commercial claims.
• BA/BS in business or related field required.

Responsibilities

• Manage all claims efficiently with minimal supervision.
• Handle liability injury claims and make coverage determinations.
• Develop negotiation strategies to resolve claims effectively.

Skills

Casualty claims experience

Interpersonal skills

Computer navigation

Negotiation strategies

Communication skills

Education

BA/BS in business or related area

Adjuster's Licenses

Job description

External candidates: In order for your application to be correctly processed please sign-in before you apply.

Internal candidates: Please go to Workday and click 'Find Jobs' link under Career.

Thank you for considering opportunities with us!

Job Title

Commercial Casualty Claims Specialist (Remote)

Requisition Number

R7119 Commercial Casualty Claims Specialist (Remote) (Open)

Location

Colorado - Home Teleworkers

Job Information

We're Mobilitas, a commercial insurance company created by CSAA Insurance. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today’s way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with tailored solutions. We’re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We’re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a Commercial Casualty Claims Specialist!

Your role:

As a Commercial Casualty Claims Specialist, you will be responsible for resolving all aspects of 1st and 3rd party injury claims of low to moderate complexity for personal lines as well as our commercial claims. Your duties will require you to become licensed in several states as you will be handling claims in a multitude of regions across the nation.

Your work:

• Manage all claims efficiently and effectively to an appropriate resolution with minimal supervision.
• Handle all aspects of liability injury claims of low to moderate complexity to include all coverage, liability and damage concerns.
• Handle 1st party exposures to include Medical Payment coverage, PIP, Uninsured Motorists, Under-insured Motorists claims as well as ADB (Auto-Death Benefit) claims.
• Assist in taking first notice of loss calls (FNOL) and participate in the department phone queue as needed.
• Make coverage determinations and conduct investigative work of a complex nature, advising customers as to accurate course of action related to coverage issues.
• Make appropriate liability determinations based upon the evidence gathered.
• Evaluate any potential for subrogation and initiate an initial notice of subrogation request.
• Develop negotiation strategies to resolve claims effectively and efficiently with insureds, claimants, or representatives of the injured parties.
• Communicate pertinent case facts to a supervisor, manager or committee when appropriate.
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).
• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
• Travels as needed for role, including divisional / team meetings and other in-person meetings.
• Fulfills business needs, which may include investing extra time, helping other teams, etc.

Required experience, education, and skills:

• 2+ years of Casualty claims experience OR a minimum of 2 years of claims experience including 1+ year in Commercial Claims Adjuster roles supporting Mobilitas Insurance.
• BA/BS in business, insurance or related area, or equivalent combination of education and experience.
• Required to acquire and/or maintain multiple Adjuster’s Licenses (state-specific) within the first 90 days of employment and/or job transfer.

What would make us excited about you?

• Prior experience with commercial policies.
• Flexibility to work any shift during the operating hours of 5:30 a.m. to 7 p.m. in your time zone, which may include evenings and/or weekends.
• Capability to complete training and perform the job in a remote setting as required.
• Outstanding interpersonal and strong computer navigation abilities.
• Ability to handle several tasks simultaneously.
• Shows respect for differences through excellent communication skills with people from an array of backgrounds.

Mobilitas Careers

At Mobilitas, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you…

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail].

As part of our values, we are committed to supporting inclusion and diversity. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

Mobilitas is an equal opportunity employer.

The national average salary range for this position is $62,460 - $69,400. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire in is $56,250 - $83,300. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 7% of eligible pay. We reserve the right to amend these benefits at any time and actual compensation will be determined at time of offer.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Must have authorization to work indefinitely in the US.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.