Commercial Card Relationship Manager

Truist; Nashville (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision

401k plan

Paid vacation & holidays

Disability insurance

Job summary

Truist is seeking a seasoned Commercial Card Program Manager in Nashville to accelerate revenue and portfolio growth. You will work with Treasury Card Sales Officers and Regional Banking teams to increase program production, promote expansion, and drive activation and retention strategies across assigned regions.

You will leverage deep knowledge of Truist Commercial Card products, platforms, and processes to ensure profitable programs and strong client outcomes, while leading cross-functional

Qualifications

• Undergraduate Degree in a Business discipline or equivalent education and training.
• 5+ years Commercial Card industry experience, preferably in sales or account management.
• Strong leadership skills with proven cross-functional project leadership and strategic thinking.
• Ability to work under competing pressures, manage multiple projects and meet deadlines.
• Ability to work independently and develop customized solutions for internal and external partners.
• 5+ years' experience working in the Banking Industry (preferred).

Responsibilities

• Manage assigned regions' Commercial Card production and profitability by partnering with Treasury Card Sales Officers and Regional Banking teams.
• Maintain understanding of supported card products, market opportunities, and long-term goals for Commercial Card.
• Participate in full sales cycle to ensure a positive client experience and coordinate with officers for consistency in implementation and realization of new programs.
• Monitor portfolio to ensure retention and growth of Commercial Card spend and maintain stakeholder relationships with regular touchpoints.
• Engage with partners through training, regional presentations, and consistent updates to keep card programs top of mind.
• Stay up-to-date on product enhancements and provide clear updates to teams and Partners.

Skills

Commercial Card experience

Sales leadership

Strategic thinking

Cross-functional collaboration

Independent problem solving

Education

Undergraduate degree in business

Job description

Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Support the ongoing management of the Commercial Card relationships as assigned by Region. Build strong relationships with key stakeholders in the company, their teams and internal bank stakeholders. Work with clients to expand program usage, as well as offer additional services, programs and enhancements.

Primary Goal:

Accelerate revenue and portfolio growth through increasing Commercial/Regional card program production. Partner with assigned Treasury Card Sales Officer and Community Bank regions to improve their commercial card production. Promote usage and growth through activation and retention strategies. Be the Truist Commercial Card Brand.

Essential Duties and Responsibilities

• Responsible for assigned regions' Commercial Card production and profitability, attained by partnering with Treasury Card Sales Officers and Regional Banking teams.
• Maintain a comprehensive understanding of supported card products, market opportunities, competitive environment and the short and long term goals for Commercial Card.
• Participate in the full Commercial Card sales cycle to attain a successful client experience. Engage with Treasury Card Sales officers to ensure consistency from implementation to realization of new programs. Monitor the pricing of deals (rebate, fees, and rewards) to ensure profitability for each program.
• Responsible for managing assigned portfolio of programs to ensure retention and growth of Commercial Card spend. Monitor and maintain good working relationship with stakeholders and provide monthly/bimonthly touch points.
• Active engagement with partners through various channels including training, regional presentations, and consistent touch points to keep card top of mind.
• Have a detailed understanding of the Truist Commercial Card products, platforms and processes. Stay up to date on product enhancements and provide clear updates to your team and the Regions and Partners as appropriate.

Required Qualifications

• Undergraduate Degree in a Business disciple or equivalent education and related training.
• 5 + years Commercial Card industry experience, preferably in sales or account management
• Strong leadership skills with proven ability to effectively lead cross-functional projects and ability to think strategically.
• Ability to work under competing pressures, handle complex and multiple projects/clients, maintaining an adherence to deadlines and servicing level.
• Ability to work independently and develop customized solutions for internal and external partners

Preferred Qualifications

• Industry certifications relating to Commercial Card Solutions
• Master's Degree in Business
• 5+ years' experience working in the Banking Industry

The annual base salary for this position is $90,000 - $130,000. Additional incentive pay is available for this position.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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