Commercial Business Development Representative

Oconomowoc; Waukesha (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

SERVPRO is seeking a Commercial Business Development Representative to promote and sell franchise services in the assigned territory. The role focuses on growing a commercial customer base through a systematic business development process, leveraging SERVPRO® materials and partnerships.

The candidate will attend networking events, coordinate marketing initiatives, and generate opportunities from loss activity and COIs.

Qualifications

• Minimum two years of progressively responsible B2B sales experience.
• Experience with sales and marketing within the service sector.
• Strong sales, customer service, administrative, and verbal and written communication skills.
• Working knowledge of current business software technologies.

Responsibilities

• Develop commercial contacts list.
• Attend networking events for business interaction.
• Develop Emergency Ready Plans for select businesses.
• Interact with commercial facilities contacts.
• Attend commercial events and promotionals (golf outings, chamber events, state conferences).
• Interact with First Responders to engage the community.

Skills

B2B sales

Sales in services

Customer service

Verbal & written communication

Business/financial acumen

CRM software

Education

Bachelor’s degree in marketing or business

Tools

Office software

Job description

Commercial Business Development Representative

Summary

Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop commercial customer base by utilizing a systematic business development process to identify new commercial prospects and cultivate relationships using marketing materials like SERVPRO® Key Differentiators, Emergency Ready Plan, National sponsorships, and others to market and sell SERVPRO® Services. Attend, coordinate, and promote marketing, networking, and continuing education events. Monitor loss activity and priority responding to generate work from these opportunities. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow up on all assigned jobs, ensuring customer needs are met and all applicable Centers of Influence (COIs) are identified and captured for future reference.

Primary Roles and Responsibilities

• Develop commercial contacts list
• Attend networking events for business interaction
• Develop Emergency Ready Plans for select businesses
• Interact with commercial facilities contacts
• Attend commercial events and promotionals
  • Golf outings
  • Chamber events
  • State Conferences
• Interact with First Responders to engage in community

Necessary Experience and Skill Set

• A minimum two years of progressively responsible business-to-business sales experience
• Experience with sales and marketing within the service sector
• Superb sales, customer service, administrative, and verbal and written communication skills
• Strong business and financial background and process- and results-driven attitude
• Experience in the commercial cleaning and restoration or insurance industry is desired
• Working knowledge of current business software technologies is required

Formal Education/Training

• Bachelor’s degree in marketing or business or equivalent experience.

Physical and Work Environment Requirements

• Operates in a professional office environment.
• Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• Requires the ability to lift files, open filing cabinets, and bend, stand, walk, and sit for extended periods of time.
• Travel is up to 90%, primarily local during the business day, although some out-of-the-area and overnight travel may be required.

Normal Working Hours, Additional Working Hours, and Travel Requirements

• This is a full-time position working varying hours between 8:00 a.m. and 5:00 p.m. Monday through Friday.
• May require longer hours, and some flexibility in hours may be needed dependent upon the business needs.