Commercial Banking Payments Specialist

Peoples Bank; Worthington (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

Peoples Bank in Worthington, OH is seeking a Commercial Banking Payments Specialist to support merchant services and card processing for commercial clients.

You will partner with Commercial Banking, Treasury Management, Business Banking, and Retail Banking teams to identify client needs, recommend payment solutions, and drive revenue growth through merchant processing relationships. The role emphasizes consultative sales, client education, and smooth onboarding.

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• 3–5 years of banking, treasury management, payments, or merchant processing experience.
• Strong consultative sales and relationship-building skills.

Responsibilities

• Identify and pursue payment solution opportunities with clients.
• Present merchant processing options including in-person, online, mobile, recurring.
• Coordinate implementation and onboarding of new merchant relationships.
• Conduct relationship reviews and educate on payment security and industry trends.
• Maintain a pipeline and respond to proposals and pricing opportunities.

Skills

Consultative sales

Relationship-building

CRM systems

Analytical skills

Payment processing knowledge

Excellent communication

Education

Bachelor's degree in Business, Finance, Marketing, or related field

Tools

Microsoft Office

CRM software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Commercial Banking Payments Specialist

Regular Full Time Professionals Worthington, Worthington, OH, US

2 days ago Requisition ID: 5167

Build Your Future Here:

Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.

Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland.We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.

We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work:

• American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025
• Top Workplaces USA national award in 2022, 2023, 2024, 2025 and 2026
• Newsweek’s America's Greatest Workplaces 2024, 2025 and 2026
• Forbes America’s Best Banks 2024 and 2025
• Forbes Best-in-State Banks 2020, 2021. 2025 and 2026

At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/

Job Purpose:

This position is responsible for supporting commercial clients with payment and receivables solutions, with a particular focus on merchant services and card payment processing. Partners closely with Commercial Banking, Treasury Management, Business Banking, and Retail Banking teams to identify client needs, recommend payment solutions, and drive revenue growth through the expansion of merchant processing relationships.

The ideal candidate combines strong payment industry knowledge with consultative sales skills and a passion for helping businesses streamline operations, improve cash flow, and enhance their customer payment experience.

Job Duties:

• Sales & Business Development
  • Partner with Commercial Relationship Managers and Treasury Management Officers to identify and pursue payment solution opportunities.
  • Conduct client discovery conversations to understand current payment acceptance methods, operational processes, and business objectives.
  • Present merchant processing solutions, including in-person, online, mobile, recurring, and integrated payment options.
  • Generate new merchant services revenue through prospecting, referrals, and existing client portfolio expansion.
  • Assist in developing and responding to requests for proposals (RFPs) and competitive pricing opportunities.
  • Maintain a consistent pipeline of merchant processing opportunities and track sales activity.
• Client Consultation & Relationship Management
  • Serve as a trusted advisor on payment acceptance strategies and emerging payment technologies.
  • Recommend solutions that improve efficiency, customer experience, reporting, and cash flow management.
  • Coordinate implementation activities and ensure smooth onboarding of new merchant relationships.
  • Conduct periodic relationship reviews to identify opportunities for additional services and product enhancements.
  • Provide ongoing client education regarding payment security, fraud mitigation, and industry trends.
• Maintain subject matter expertise in merchant acquiring, card processing, POS solutions, gateway platforms, e-commerce payments, contactless payments, and mobile payments.
• Understand interchange fundamentals, pricing structures, settlement processes, and industry regulations.
• Assist clients in evaluating equipment, software integrations, and payment workflows.
• Collaborate with merchant services providers and internal partners to resolve complex client issues.
• Internal Partnership
  • Work closely with Commercial Banking, Treasury Management, Operations, and Client Support teams.
  • Deliver product training and sales support to bankers across the organization.
  • Support strategic initiatives designed to increase payment solutions penetration across commercial client segments.
  • Participate in sales meetings, calling programs, and community outreach efforts.
• Will perform special projects as assigned.

Education, Job Skills and Qualifications:

• Bachelor's degree in Business, Finance, Marketing, or a related field, or equivalent work experience.
• Minimum 3-5 years of banking, treasury management, payments, or merchant processing experience.
• Demonstrated success in consultative sales and business development.
• Experience working with commercial clients and business payment solutions.
• Strong knowledge of merchant services, card processing, payment acceptance technologies, and related industry practices.
• Deep understanding of commercial payment ecosystems and merchant processing solutions.
• Strong presentation, communication, and relationship-building skills.
• Ability to identify client needs and recommend tailored solutions.
• Proven ability to manage multiple opportunities and priorities simultaneously.
• Proficiency with CRM systems and Microsoft Office applications.
• Strong analytical and problem-solving capabilities.

  Basic Qualifications:

  • Bachelor’s degree in business, finance, marketing, or a related field, or equivalent work experience.
  • Minimum 3-5 years of banking, treasury management, payments, or merchant processing experience.

  Equal Opportunity Employer M/F/Disabled/Vet;