Commercial Banking Associate III

Westernbanks; Chandler, Northern (AZ, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Western in Chandler, AZ is seeking a Commercial Banking Associate III to support loan documentation, closing coordination, and ongoing servicing. You will partner with loan officers, customers, and banks to keep files complete and compliant, using LaserPro for document preparation, and guiding junior staff.

This role rewards detail-oriented professionals who thrive in a collaborative lending team. The position emphasizes accuracy, customer responsiveness, and continuous improvement of workflows

Qualifications

• 5 years of Commercial loan processing experience.
• Strong knowledge of Commercial and Agricultural loan documentation and processing.
• Ability to work independently with minimal supervision while knowing when to escalate an issue.
• Strong communication, customer service, organization, and interpersonal skills.
• Experience with LaserPro strongly aligned with the responsibilities of this role.

Responsibilities

• Preparing Commercial loan documents in LaserPro based on approved terms and conditions.
• Coordinating pre- and post-closing activities, including flood certificates, lien searches, title work, insurance, funding, invoice payments, and document imaging.
• Maintaining documentation ticklers and preparing follow-up requests to keep loan files complete and current.
• Working with participation banks on new participated loans and ongoing file documentation.
• Supporting the team with accurate, timely information throughout the loan process.
• Assisting leadership with updates to team policies and procedures.
• Helping train new and existing team members on processes and best practices.
• Identifying opportunities to improve workflows and strengthen the customer experience.
• Taking on additional responsibilities as business needs evolve.

Skills

Commercial loan processing

Communication

Customer service

Organization

Interpersonal skills

Attention to detail

Education

Associate degree or two-year college equivalent

Tools

LaserPro

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Commercial Banking Associate III

Full-time Regular Chandler Admin, Chandler, AZ, US

15 days ago Requisition ID: 1965

Commercial Banking Associate III

Western is looking for an experienced Commercial Banking Associate III to support our Commercial ending teams. In this role, you’ll play an important part in preparing and reviewing loan documentation, coordinating closing requirements, and helping ensure loans move smoothly from approval through funding and ongoing servicing.

This is a great opportunity for someone who knows commercial lending, enjoys working through the details, and takes pride in delivering accurate, responsive support to both customers and internal partners.

What You’ll Do

As a Commercial Banking Associate III, you’ll serve as a trusted partner to loan officers, customers, and team members by helping keep lending activity organized, accurate, and moving forward.

You’ll be responsible for:

• Preparing Commercial loan documents in LaserPro based on approved terms and conditions.
• Coordinating pre- and post-closing activities, including flood certificates, lien searches, title work, insurance, funding, invoice payments, and document imaging.
• Maintaining documentation ticklers and preparing follow-up requests to keep loan files complete and current.
• Working with participation banks on new participated loans and ongoing file documentation.
• Supporting the team with accurate, timely information throughout the loan process.
• Assisting leadership with updates to team policies and procedures.
• Helping train new and existing team members on processes and best practices.
• Identifying opportunities to improve workflows and strengthen the customer experience.
• Taking on additional responsibilities as business needs evolve.

What Makes This Role a Great Opportunity

You’ll be a key part of the lending process.
Your work helps turn approved loans into accurate, complete, and well-supported customer relationships.

You’ll use your experience.
This role is designed for someone with a strong Commercial lending background who is comfortable handling more complex loan documentation and processing needs.

You’ll build strong partnerships.
You’ll work closely with loan officers, customers, participation banks, and fellow team members to keep everyone informed and moving in the same direction.

You’ll help others succeed.
In addition to managing your own work, you’ll have opportunities to share your knowledge, support training, and help improve team processes.

You’ll Thrive in This Role If You...

• Have a strong eye for detail and take pride in producing accurate work.
• Enjoy working with loan officers and customers to solve problems and keep transactions moving.
• Communicate clearly and keep others informed.
• Take ownership of your responsibilities and follow through.
• Stay organized while managing multiple files, deadlines, and priorities.
• Enjoy being part of a collaborative, service-focused team.
• Look for ways to improve processes instead of simply accepting “the way we’ve always done it.”
• Bring a professional, positive, and helpful approach to every interaction.

What We’re Looking For

• 5 years of Commercial loan processing experience, including experience and training with complex loans.
• Associate degree or two-year college equivalent required.
• Strong knowledge of Commercial and Agricultural loan documentation and processing.
• Ability to work independently with minimal supervision while knowing when to escalation an issue.
• Strong communication, customer service, organization, and interpersonal skills.
• Ability to handle confidential information professionally and with discretion.
• Experience with LaserPro strongly aligned with the responsibilities of this role.

How You’ll Make an Impact

Success in this position goes beyond preparing documents. You’ll help create a lending experience that is accurate, efficient, and responsive for everyone involved.

At Western, we value people who:

Build collaborative relationships and support their teammates.

Listen and communicate thoughtfully.

Put the customer experience at the center of their work.

Bring ideas, curiosity, and continuous improvement to the workplace.

Take ownership and do more than expected.

Treat customers and team members with respect, dignity, and professionalism.