Commercial Banking Assistant I

First Community Bank; Richmond (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) plan with employer match

Paid vacation and holidays

Paid volunteer time

Paid holidays

Time off options

Job summary

A community-focused bank in Virginia seeks a Commercial Banking Assistant I to support Business Development Officers and ensure excellent customer service. This role involves facilitating loan processes, liaison work with various departments, and onboarding clients effectively. Candidates should have banking experience, strong communication skills, and be self-starters with effective organizational abilities. Joining this bank means contributing to community-focused values while gaining competitive benefits.

Qualifications

• Banking experience is preferred.
• Understanding of relationship management is essential.
• Self-starter with minimal management oversight.
• Effective oral and written communication skills.
• Strong organizational and time management skills.
• Ability to utilize all software applications utilized by FCB.
• Ability to travel as needed, including occasional overnight travel.

Responsibilities

• Assist BDOs, CRM, and others in the Commercial Banking Operation.
• Facilitate loan processes for relationships under $1 million.
• Work closely with the commercial credit department.
• Onboard bank relationships while maintaining customer relations.
• Complete assigned training within expected timeframes.
• Liaise on administrative tasks for commercial relationships.
• Complete required training within set timeframes.
• Support mission, vision and values, upholding conduct standards.

Skills

Banking experience

Relationship management

Effective communication

Organizational skills

Time management

Proficiency in software applications

Travel ability

Job description

Description

At First Community Bank, we are committed to making our community, the places where we live and work, a better place each day. With a true focus on “community banking,” employees find that they can make an impact through company-sponsored programs such as paid volunteer time, matching gifts for charitable contributions, and team participation in charitable events. We offer comprehensive benefits including health, vision, and dental insurance, 401(k) plan with employer match, life insurance, and paid vacation days, holidays, and other time off options. With over 60 locations in four states, First Community Bank offers competitive benefits and the personal service you would expect from a company that knows your community. We welcome all applicants and look forward to new colleagues joining our community!

The Commercial Banking Assistant I assists the Business Development Officer (BDO), Commercial Relationship Manager (CRM), Market Manager, and/or Regional Manager (RM) within the First Community Bank (FCB) Commercial Banking Operation (CBO) while providing superior customer service.

Duties and Responsibilities

1. Work closely with BDOs, Corporate staff, Portfolio Managers and at times CRMs and RMs.
2. Facilitate the loan process on new and renewed loan production normally on relationships under $1 million in total exposure.
3. Forward correspondence to attorneys and title companies with regard to pending and closing loans.
4. Work closely with the commercial credit department providing information on behalf of BDOs and CRMs and loading predominately small business credits for approval.
5. Focus on overall onboarding of bank relationship for customers to include deposit and loan relationships while maintaining positive and professional customer relationships.
6. Serve as a liaison for administrative tasks related to the commercial relationship.
7. Complete training, as assigned, within the expected timeframes.
8. All employees are expected to support First Community Bank’s mission, vision, and values by exhibiting commitment to the Company Standards of Conduct and executing to the fullest extent possible the duties detailed within this job description.

Requirements

• Banking experience preferred
• Possess an understanding of relationship management
• Be a self-starter with minimal management oversight
• Effective oral and written communication skills with the ability to make oral and written presentations
• Effective organizational and time management skills
• Ability to effectively utilize computer technology with proficiency in all software applications utilized by the FCB CBO
• Ability to travel as needed, including occasional overnight travel

*The salary range is based on market data associated with the position and where the pay rate falls within the range is commensurate with experience, education, and other qualifications.