Commercial Bank - GNB Relationship Associate (AVP)

Citi; New York (NY); Hybrid; USD 93,000 - 147,000; Full time

Job summary

Citi Commercial Bank in London seeks an AVP GNB Relationship Associate to support global client coverage and drive growth for UK subsidiaries of mid-market clients. You will work hybrid, partnering with RMs and product partners to onboard clients, manage KYC, and coordinate cross‑border credit processes.

The role requires strong credit knowledge, client-focused mindset, and analytical skills to identify revenue opportunities while ensuring regulatory compliance and risk controls.

Qualifications

• Bachelor’s degree in Finance or closely related area.
• Knowledge of KYC policies and procedures.
• Strong analytical and negotiating skills.
• Client-focused with ability to multi-task.
• Proven ability to learn and exercise sound judgment.

Responsibilities

• Builds relationships with client network and operational teams, becoming a key contact for internal requests/problem escalation and resolution
• Ensures timely completion of Know Your Client (KYC) and other regulatory requirements, in partnership with product partners and Relationship Managers (RMs)
• Helps clients to access Citi’s global network, locating local coverage and product support across the globe
• Works with RMs and product partners to on‑board new clients/new subsidiaries and KYC/initial credit set‑ups completed
• Coordinates credit requests and approvals from Citi’s global network
• Engages with product partners and Citi’s global network to identify revenue opportunities and to position certain products with clients
• Ensures periodic support discussions are held with clients and are correctly documented
• Maintains correct client legal and marketing hierarchies
• Partners with Credit Admin team to ensure credit documentation is kept current: FX, derivatives, Loans, LCs and other credit‑related documents
• Partners with Credit Admin team to monitor usage of credit lines, and partnering with Independent Risk during client Annual Reviews
• Assists in implementation of cash transactions for Banker
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Credit skills

KYC understanding

Client relationship management

Analytical skills

Negotiation

Education

Bachelor’s degree in Finance

Bachelors/University degree or equivalent experience

Job description

Commercial Bank - GNB Relationship Associate (AVP)

Location(s): London, England, United Kingdom

Job Type: Hybrid

Posted: Oct. 22, 2026

Job Req Id: 261003895

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Citi Commercial Bank (CCB) partners with mid-market and fast growth businesses across the world, especially with clients with international presence and aspirations. Global Network Bank (GNB) focusses on bringing Citi’s global capabilities to UK subsidiaries of CCB clients. The GNB Relationship Associate would be a key member of the team working towards delivering on the growth in the business. This is a strategic professional who deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact.

Responsibilities:

• Builds relationships with client network and operational teams, becoming a key contact for internal requests/problem escalation and resolution
• Ensures timely completion of Know Your Client (KYC) and other regulatory requirements, in partnership with product partners and Relationship Managers (RM)s
• Helps clients to access Citi’s global network, locating local coverage and product support across the globe
• Works with RMs and product partners to on‑board new clients/new subsidiaries and KYC/initial credit set‑ups completed
• Coordinates credit requests and approvals from Citi’s global network
• Engages with product partners and Citi’s global network to identify revenue opportunities and to position certain products with clients
• Ensures periodic support discussions are held with clients and are correctly documented
• Maintains correct client legal and marketing hierarchies
• Partners with Credit Admin team to ensure credit documentation is kept current: FX, derivatives, Loans, LCs and other credit‑related documents
• Partners with Credit Admin team to monitor usage of credit lines, and partnering with Independent Risk during client Annual Reviews
• Assists in implementation of cash transactions for Banker
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Bachelor’s degree in Finance or closely related areas of Business Administration preferred
• Credit skills/experience (i.e., financial accounting, commercial lending theories, industry awareness, loan structuring, etc.) preferred
• Understanding of KYC policies and procedures
• Proven ability to learn and exert sound judgment
• Ability to be client focused and results oriented
• Consistently demonstrate follow‑up and organizational skills
• Consistently demonstrate clear and concise written and verbal communication
• Proven planning, negotiation and analytical skills
• Consistently demonstrate a professional attitude

Education:

• Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job‑related duties may be assigned as required.

Job Family Group:

Commercial and Business Sales

Job Family:

Commercial Sales Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review.