Commercial Assistant

Home24bank; Mandeville (LA); On-site; USD 25,000 - 36,000; Full time

Job summary

Home Bank in Mandeville, LA seeks a Commercial Assistant to support Commercial Relationship Managers and the Market President. You will handle loan documentation, portfolio coordination, and administrative duties to ensure a seamless client experience.

The role involves assisting with construction loans, asset-based lines of credit, and coordinating with multiple departments to close loans and service accounts. If you thrive under tight deadlines and enjoy client contact, this role fits.

Qualifications

• One to three years of experience in a commercial lending environment.
• Good understanding of banking products and services.
• Knowledge of legal issues surrounding perfection of collateral, borrowers' organizational documents, and borrowing authority.
• Knowledge of bank loan policy and regulations.
• Ability to interpret financial information and data and determine collateral value.
• Strong organizational and problem-solving skills.
• Excellent oral and written communication skills.
• Proficient computer skills including DocuSign and Microsoft Office.
• Familiarity with Baker Hill NextGen and FiServ Navigator.
• Ability to work under pressure and meet loan closing time constraints.
• Good time management and ability to work independently with minimal supervision.
• Team player.

Responsibilities

• Provides professional assistance and resolves inquiries from commercial customers.
• Monitors non-sufficient funds reports and coordinates with CRM for approvals.
• Assists CRM with portfolio management and past-due communications.
• Supports management of construction loans and asset-based lines of credit.
• Processes wire transactions for commercial customers and loan disbursements.
• Coordinates with Loan Closers, Credit, Servicing, and other departments as needed.
• Communicates with customers, realtors, builders, and others during applications and closings.
• Loads financial statements and loan documents as needed.
• Coordinates loan documentation with CRM and handles post-closing items.
• Administers closings when CRMs are unavailable.
• Assists in opening commercial depository accounts with CRM and staff.
• Prepares paperwork to establish online banking access and new accounts.
• Ensures compliance with applicable laws and regulations.
• Provides administrative support to Market President and participates in community banking events.

Skills

Commercial lending knowledge

Banking products & services

Interpret financial information

Organizational & problem-solving

Oral & written communication

Team player

Work under pressure

Time management

Tools

DocuSign

Microsoft Office

Baker Hill NextGen

FiServ Navigator

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Commercial Assistant

Active - Regular full-time Hourly N. Causeway, Mandeville, LA, US

10 days ago Requisition ID: 2730

PURPOSE OF THE JOB

This position provides customer assistance to Commercial Banking customers and assists Commercial Relationship Managers and/or the Market President with their job duties. This position provides professional support to the Commercial Team in their Market. The role is responsible for ensuring a seamless customer experience by aiding Commercial Relationship Managers with loan documentation, portfolio management, and administrative duties. Aiding commercial customers with various inquiries and through the loan process. Assists the Market President with administrative functions.

MAIN DUTIES OF THE JOB

• Provides professional assistance and resolves inquiries to commercial customers of the bank.
• Monitors non-sufficient funds report daily, work with Commercial Relationship Manager (CRM) to obtain necessary approvals and communicates to Deposit Services decision to pay items as needed within our internal processing window.
• When asked, will assist CRM with portfolio management issues (i.e. past-due payments) by communicating with customers.
• Assists CRM in management of construction loans and asset-based lines of credit.
• Processes wire transactions for commercial customers and loan disbursements.
• Communicates internally with Loan Closers, Credit, Loan Servicing, Collections, Treasury Sales, Digital Banking & Payments, Deposit Services, Retail Branch personnel and other various departments as needed.
• Communicates and coordinates with customers, realtors, builders, insurance agents, attorneys, appraisers, and others in preparation for applications, pre- and post-closings.
• Images and inputs financial statements and various customer and loan documents as needed.
• Coordinates documentation of loans with the assistance of CRM.
• Coordinates exceptions clearing, insurance tracking and resolution, and other post-closing items.
• Administers loan closings when CRMs are unavailable.
• Assists in the opening of commercial depository accounts with the CRM and Retail Branch personnel.
• Assists Treasury Management Officer by preparing paperwork to establish customer’s online banking access and/or adding any new accounts.
• Adheres to all applicable laws and regulations governing bank operations.
• Provides administrative assistance to the Market President.
• Actively participates in community organizations and bank sponsored events.
• Provides administrative assistance to the Market President.
• Actively participates in community organizations and bank sponsored events

WHAT YOU WILL NEED TO SUCCEED

• One to three years of experience in a commercial lending environment with a demonstrated understanding of commercial lending processes, terminology, loan documentation and loan servicing requirements.
• Good understanding of banking products and services.
• Knowledge of legal issues surrounding the perfection of a security interest in collateral, organizational documents of borrowers and determining authority to borrow.
• Knowledge of bank loan policy and regulations.
• Capability to interpret financial information and data and determine the value of collateral offered.
• Good organizational and problem-solving skills.
• Good oral and written communication skills.
• Good computer skills including knowledge of DocuSign and Microsoft Office suite of products.
• Familiar with Baker Hill NextGen loan system and FiServ Navigator.
• Ability to work under pressure and loan closing time constraints.
• Good time management skills and the ability to work independently with minimal supervision.
• Be a team player.

HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER

GOOD CREDIT IS A MUST

CREDIT REPORT IS REQUIRED FOR EMPLOYMENT