Commercial Account Manager

Global Industrial Company; Buford (GA); Hybrid; USD 55,000 - 90,000; Full time

Job summary

Global Industrial seeks an experienced inside sales professional to develop and manage a tactical account/territory plan. You will analyze client needs, craft strategies, and drive penetration to maximize revenue while building trust with customers.

You will engage in networking to identify cross-selling opportunities, deliver strong customer service, and support profit improvements with data-driven insights.

Qualifications

• Requires Bachelor degree in business or marketing or at least 2 years of telephone business to business sales experience.
• Knowledge and competence in the major elements of inside sales including cold calling, business development, customer qualification, and customer acquisition.
• Superior sales planning and business development skills.
• Excellent written/verbal communication and presentation skills.
• Strong computer skills to include proficiency in Microsoft Word, Outlook and PowerPoint and CRM Software.
• Self motivated with superior problem solving and negotiation skills.
• Effectively prioritize sales efforts and activities.
• Excellent organization and time management skills are essential.

Responsibilities

• Develop and manage a tactical account/territory sales plan.
• Thorough client analysis to assess customer needs, values, purchasing behavior, and motivation.
• Execute a sales strategy for penetrating accounts and maximize sales.
• Build trust and credibility with clients.
• Learn and engage the customer to understand what they value and how to tailor solutions.
• Assist customers with finding solutions that will help them achieve goals and add value.
• Position yourself for new opportunities through networking and identify cross selling and up selling opportunities.

Skills

Telephone B2B sales

Sales planning

Customer qualification

Customer acquisition

Negotiation skills

Written/verbal communication

Presentations

Education

Bachelor's degree in business or marketing

Tools

CRM Software

Microsoft Word

PowerPoint

Outlook

Job description

Why Join Global Industrial

At Global Industrial, we’re One Team committed to delivering value and empowering our associates to grow. Our culture is built on:

• Meritocracy & Pay for Performance - Your impact drives your rewards
• High Say-Do Ratio - We follow through on our commitments
• Career Growth & Internal Mobility - We invest in your future
• Collaboration & Accountability - One team delivering real results

Make an impact. Be recognized. Grow your career with us.

Global Industrial - Delivering Value Starts Here

• Global Equipment has a customer focused sales approach which includes the following core competencies:
• Planning and Organizing.
• Develop and manage a tactical account/territory sales plan.
• Thorough client analysis to assess customer needs, values, purchasing behavior, and motivation.
• This includes extensive researching, competitor and market analysis.
• Execute a sales strategy for penetrating accounts and maximize sales, e.g. prospecting, cold calling, identifying key decision makers and determining buying criteria.
• Effectively develop and manage your sales plan by setting daily/weekly/monthly goals and objectives, prioritizing tasks, utilizing your time effectively and efficiently, and taking full advantage of available resources.
• Utilize sales planning tools and the pipeline management process to obtain business objectives and goals.
• Relationship Building.
• Build trust and credibility with clients.
• Learning and engaging the customer to understand the process of what they value, e.g. strategic and investigative questioning.
• Assist your customer with finding solutions that will help them achieve their goals and added value.
• Provide support, information, and guidance by researching and recommending new profit and service improvements.
• Position yourself for new opportunities through networking and identify cross selling and up selling opportunities.
• Providing superior customer service which includes learning everything you can about them so you can tailor your service approach to their needs and buying habits.
• Courtesy and timely follow up are key.
• Product Knowledge.
• Understanding of Global Equipment Company industry and products
• Stay abreast of industry trends.
• Utilize internal resources to gather information regarding new product offerings.
• Communication Skills.
• Ability to write clearly and succinctly in a variety of communication settings, e.g. business letters and emails
• Ability to effectively persuade by asking intelligent business questions to determine customer needs.

Competencies and skills

• Requires Bachelor degree in business or marketing or at least 2 years of telephone business to business sales experience.
• Knowledge and competence in the major elements of inside sales including cold calling, business development, customer qualification, and customer acquisition.
• Superior sales planning and business development skills.
• Excellent written/verbal communication and presentation skills.
• Strong computer skills to include proficiency in Microsoft Word, Outlook and PowerPoint and CRM Software.
• Self motivated with superior problem solving and negotiation skills.
• Effectively prioritize sales efforts and activities.
• Excellent organization and time management skills are essential.

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.