Commercial Account Executive

Guidde; New York (NY); Hybrid; USD 200,000 - 220,000; Full time

Job summary

Guidde in New York is seeking an experienced enterprise sales professional to own the full commercial cycle for mid-market and commercial accounts. You will lead discovery, conduct compelling demos, and close complex deals while navigating multi-stakeholder buy‑ins and procurement processes.

You will cultivate relationships, drive expansion within existing customers, and leverage AI to sharpen outreach and proposals.

Qualifications

• 3+ years in B2B SaaS sales with end-to-end deal ownership.
• Experience selling to mid-market organizations (200+ employees, some 1,000+ scale).
• Complex deal experience with 30+ day cycles and multiple stakeholders.
• Relevant SaaS background in workflow, documentation, enablement, or related software.
• AI fluency and ability to discuss its impact credibly.
• Startup mindset with comfort operating without a complete playbook.

Responsibilities

• Own the full commercial sales cycle—from discovery through demo to close for mid-market and commercial accounts.
• Lead discovery and run compelling product demos, aligning Guidde's value to business outcomes.
• Drive and close complex deals with legal, security, and procurement considerations.
• Nurture accounts toward growth through land-and-expand strategies.
• Leverage AI across your workflow to research, prepare, and communicate effectively.
• Contribute to playbook development and shared process improvements.

Skills

B2B SaaS sales

Mid-market sales

End-to-end deals

AI fluency

Startup mindset

Closing deals

Job description

About Guidde

Guidde is an AI digital adoption platform that serves as the creation and consumption hub for modern organizations. Founded in 2020 by seasoned entrepreneurs, we use generative AI to transform workflows into rich, multi-format documentation in minutes. Our platform helps teams scale knowledge across employees, customers, and even AI systems, turning everyday processes into instant, in-app video guiddes that live where work actually happens.

About Guidde

Guidde is an AI digital adoption platform that serves as the creation and consumption hub for modern organizations. Founded in 2020 by seasoned entrepreneurs, we use generative AI to transform workflows into rich, multi-format documentation in minutes. Our platform helps teams scale knowledge across employees, customers, and even AI systems, turning everyday processes into instant, in-app video guiddes that live where work actually happens. More than 5,500 organizations worldwide, from fast-growing startups to Fortune 500 enterprises, rely on Guidde to reduce support load, accelerate onboarding, and make knowledge accessible on demand. We're building the future of how knowledge is created, shared, and experienced. The Ideal "Guidder" is like our platform - clear, impactful, and focused on delivering value. We blend a startup environment with sports team principles - strategic in planning, collaborative in execution, and obsessed with customer wins. We value doers who listen more than they talk and who show up ready to play their best game. Ready to make your mark on our roster? Go Guidde! If you are a sharp, curious closer who thrives in complex deals, earns trust with multi-stakeholder buyers, and wants to sell a product that genuinely makes people's work lives better — then your place is with us!

What will you do?

• Own the full commercial sales cycle — manage every stage from discovery through demo to close across a pipeline of mid-market and commercial accounts
• Lead discovery and run compelling demos — deeply understand prospect needs, navigate multi-stakeholder buying processes, and align Guidde's value to real business outcomes
• Drive and close complex deals — manage longer sales cycles involving legal, security, and procurement, keeping deals moving with structure and accountability
• Nurture accounts toward growth — cultivate relationships with existing users exploring expanded adoption, supporting a land-and-expand motion
• Leverage AI across your workflow — actively use AI tools to research, prepare, and communicate — treating them as a genuine competitive advantage
• Contribute to playbook development — collaborate with the team on process experimentation, sharing what's working and helping refine the sales motion

What will you need to have?

• 3+ years in B2B SaaS sales — with meaningful closing experience and a track record of owning deals end-to-end, not just top-of-funnel
• Experience selling to mid-market organizations — comfortable navigating deals with companies of 200+ employees, including some at the 1,000+ scale
• Complex deal experience — has handled 30+ day sales cycles involving multiple stakeholders, legal reviews, and procurement processes
• Relevant SaaS category background — prior experience selling workflow, documentation, enablement, or an adjacent software product
• AI fluency — actively using AI tools in day-to-day work and able to speak credibly about how it improves their output
• Startup mindset — comfortable operating without a fully built playbook, able to show career progression and a builder's mentality

Bonus points if you have:

• Exposure to a formal sales methodology frameworks
• Experience nurturing or expanding accounts beyond the initial close
• A track record of selling into multiple industries — you appreciate breadth over a narrow niche

Your journey with Guidde

• Leave Your Mark: Own a commercial book of business from day one and help shape the sales motion at a company defining its category
• Work Your Way (Hybrid): Enjoy a flexible work arrangement based in New York
• Innovate Together: Partner with your manager and peers to experiment on the playbook and contribute to how Guidde goes to market
• Fuel Your Growth: Access opportunities to advance as Guidde scales — this is a ground-floor moment at a company with real traction
• Your Value Matters: Receive a competitive compensation and benefits package
  • The salary range for this position is $200,000 - $220,000 OTE + equity and benefits.

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.