Commercetools Platform Lead — Global D2C

United States Digital Space LLC; United States; Hybrid; USD 42,000 - 73,000; Full time

Job summary

Nestlé is seeking a Platform Lead for Commercetools to steer the global digital commerce platform, collaborating with technology, architecture, product, engineering and business teams. You will be the SME for commercetools, guiding platform evolution, reliability and adoption across 40 markets.

In this role you will own the platform strategy, ensure scalability and security, and accelerate adoption through improved documentation and developer experience.

Qualifications

• 10+ years of professional experience.
• 5+ years of experience within digital commerce, eCommerce technology or platform leadership roles.
• Demonstrated hands-on or platform leadership experience with commercetools is required.
• Proven experience leading a digital commerce platform and engaging with technical, product and business stakeholders.
• Strong understanding of reliability, scalability, security and compliance principles.
• Excellent stakeholder management and communication skills.
• Fluent business English.

Responsibilities

• Own the strategic direction of the commercetools platform, acting as the company’s subject matter expert and primary point of connection with the vendor.
• Drive platform health, reliability, security and compliance across the global digital commerce ecosystem.
• Accelerate platform adoption by enabling teams to use commercetools effectively and consistently.
• Conduct regular alignment sessions with commercetools to understand newly released capabilities and future roadmap items.
• Identify opportunities for the company to influence and benefit from the commercetools roadmap.
• Partner closely with the re-architecture team, Head of eCommerce Technology, development teams and commercetools.
• Ensure commercetools solutions, including Merchant Center, Frontend Studio and Connectors, have robust upgrade and compliance plans.
• Collaborate with reliability engineering teams to monitor platform health.
• Drive adoption of new platform capabilities across product and engineering teams.
• Support knowledge sharing through documentation, training and platform best practices.
• Act as the go-to subject matter expert for commercetools across the organization.

Job description

Nestlé is seeking a Platform Lead for Commercetools to steer the global digital commerce platform, collaborating with technology, architecture, product, engineering and business teams. You will be the SME for commercetools, guiding platform evolution, reliability and adoption across 40 markets.

In this role you will own the platform strategy, ensure scalability and security, and accelerate adoption through improved documentation and developer experience.