Comfort Inn Barboursville - Front Desk Agent

Aimbridge Hospitality LLC; Barboursville (WV); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading hospitality company as a Front Desk Agent at our Comfort Inn in Barboursville, WV. You’ll be pivotal in creating exceptional guest experiences through customer service excellence, effective communication, and multitasking skills. This role involves managing guest interactions and handling various financial tasks. Ideal candidates will have a high school diploma and some experience in a hotel setting. Competitive benefits and daily pay options available upon hire.

Benefits

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Daily Pay

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide outstanding service to guests, maintaining a friendly and warm demeanor.
• Manage multiple tasks efficiently, including reservations and check-ins.
• Evaluate and select among alternative courses of action to resolve guest concerns.

Skills

Customer Service Excellence

Communication

Problem-Solving

Multitasking Ability

Financial Skills

Education

High school diploma or equivalent

Experience in a hotel or related field

Tools

Hotel management software

Microsoft Office suite

Job description

Address 249 Mall Road, Barboursville, WV, 25504

Job Description

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS/RESPONSIBILITIES

• Customer Service Excellence:Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication:Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving:Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability:Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial Skills:Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Behind every great stay is a great night at our pet-friendly Comfort Inn hotel in Barboursville, WV. We are located off of Interstate 64 and near the Huntington Mall. Travelers can explore some of the local destinations near our Barboursville, WV, including Marshall University. We make business travel easier with fax services and a newsstand. Additional amenities at our Barboursville leisure hotel include Free WiFi, Fitness center, Free weekday newspaper. Guests can start their trip to Barboursville with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit.

Start Your Application First Name Last Name Email Phone Number By checking this box, I agree to receive texts from Fountain sent on behalf of Aimbridge Hospitality regarding my application process or retainment. Message & data rates may apply. Message frequency varies. Text HELP for more information or STOP to opt-out at any time. View our Privacy Policy and Terms of Services. By checking this box, I agree to receive calls regarding my application or retainment. This page is protected by Cloudflare Turnstile. Your use of Fountain is governed by our Privacy Policy and Terms of Service .