Comfort Advisor Trainee

Sierra Air; Reno (NV); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Training and development

Company phone

Job summary

Sierra Air is seeking an entry-level Comfort Advisor Trainee to train in residential HVAC sales. This program includes extensive in-home consultations, shadowing seasoned advisors, and hands-on experience with quotes and presentations.

After graduation, you will conduct home consultations, present solutions, prepare estimates, close sales, and follow up with customers. The company offers a comprehensive training program and growth opportunities, with a strong focus on customer service.

Qualifications

• At least 1 year of successful sales and/or customer service experience.
• Strong interest in HVAC systems and sales.
• Excellent communication skills; able to explain technical information clearly.
• A positive, coachable, and driven attitude.
• Willingness to work flexible hours, including evenings and weekends.
• A current and valid driver's license in the state where you will work.

Responsibilities

• Conduct In-Home Consultations: Meet with homeowners to evaluate HVAC needs, perform assessments, and discuss potential solutions.
• Present HVAC Solutions: Provide detailed explanations of HVAC products and services to help customers decide.
• Prepare Estimates: Develop accurate pricing estimates based on customer requirements.
• Close Sales: Use proven techniques to convert consultations into sales and meet targets.
• Follow-Up: Maintain customer communication for satisfaction and ongoing support.
• Leverage Leads: Work with company-provided and self-generated leads to maximize opportunities.
• Attend Training: Participate in ongoing training on product knowledge and sales strategies.
• Documentation: Keep accurate records of sales activities and installation schedules.

Skills

Customer service

Sales

Communication skills

Flexible hours

Driver's license

Job description

The Comfort Advisor Trainee (Residential HVAC Sales Advisor Trainee) role is an entry-level position designed to provide comprehensive training and mentorship to individuals interested in pursuing a career in HVAC sales. This position is perfect for someone passionate about customer service and wanting to grow their career in a supportive and dynamic environment.

Our Next Class Starts 10/12

What You’ll Do:

During training, you will participate in extensive training to conduct in-home consultations, assess HVAC needs, and recommend appropriate systems and services. You will also shadow experienced Comfort Advisors during in-home consultations to gain hands‑on experience assessing customers' needs, including providing support in preparing presentations and detailed quotes.

After graduation, you will be able to…

• Conduct In-Home Consultations: Meet with homeowners to evaluate their HVAC needs, perform assessments, and discuss potential solutions.
• Present HVAC Solutions: Provide detailed explanations of our HVAC products and services, helping customers make informed decisions.
• Prepare Estimates: Develop accurate and competitive pricing estimates based on customer requirements and company guidelines.
• Close Sales: Utilize effective sales techniques to convert consultations into sales, meeting or exceeding sales targets.
• Follow-Up: Maintain customer communication to ensure satisfaction, address concerns, and provide ongoing support.
• Leverage Leads: Work with company‑provided leads and self‑generated prospects to maximize sales opportunities.
• Attend Training: Participate in ongoing training sessions to stay updated on product knowledge, sales strategies, and industry trends.
• Documentation: Maintain accurate records of sales activities, customer interactions, and installation schedules.

Qualifications:

• At least 1 year of successful sales and/or customer service experience. Consultative sales experience is a plus!
• Strong interest in HVAC systems and sales.
• Excellent communication skills. Ability to understand and explain technical information in a clear and concise manner.
• A positive, coachable, and driven attitude.
• Willingness to work flexible hours, including evenings and weekends.
• A current and valid driver's license in the state where you will work.

What We Offer:

• Competitive base salary with opportunities for unlimited commission as you progress.
• Comprehensive training program to help you succeed.
• Company‑provided phone and other essential tools for successful sales presentations.
• Health insurance: Comprehensive medical, dental, and vision coverage.
• Retirement plan: 401(k) with company match.
• Paid time off: Generous vacation, holidays, and sick leave.
• Training and development: Ongoing opportunities for professional growth and advancement.
• Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.

Pay Range

$100,000 - $110,000 USD

About Sierra Air:

Sierra Air has installed over 30,000 heating and cooling systems in this area since 1986. We’ve earned a great reputation for providing our customers with friendly, reliable service and practical solutions that result in year‑round comfort and savings. Honesty, integrity, and excellent customer service is our constant goal and top priority.

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