Comfort Advisor

OnTime Service LLC; Mobile, Northern (AL, KY); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

401(k) plan

Medical insurance

Paid holidays

Career development

Job summary

OnTime Service LLC in Mobile, AL is seeking a Home Comfort Advisor to build relationships with homeowners, assess HVAC needs, and guide them through purchase and installation processes.

You will leverage strong communication and organizational skills to convert prospects, perform comfort surveys, and ensure thorough documentation while representing a customer-first approach in a growth-focused team.

Qualifications

• 3+ years of outside sales success
• 1+ year HVAC experience preferred
• Strong follow-up and closing skills
• Clean driving record and ability to pass screenings
• High school diploma or equivalent preferred

Responsibilities

• Build relationships with customers and teammates
• Identify HVAC needs and conduct comfort surveys
• Recommend solutions and guide through purchase and installation
• Arrive early to appointments and complete paperwork timely
• Maintain accurate records and stay organized
• Participate in meetings and training

Skills

Outside sales

HVAC knowledge

Communication skills

Closing skills

Organizational skills

Valid driver's license

Education

High school diploma

Job description

Do you thrive in a dynamic, customer-facing role where you can make a real difference in peoples homes? Are you a great communicator who enjoys building relationships, solving problems, and helping customers improve their home comfort?

As a Home Comfort Advisor, you will work closely with homeowners to evaluate their HVAC needs, perform comfort surveys, recommend solutions, and help guide them through the purchase and installation process. This role is ideal for motivated individuals, whether you have HVAC experience or are excited to learn in a supportive, growth-focused environment.

Why Join Our Team?

• Comprehensive benefits: 401(k), medical, dental, vision, life, AD&D, short- and long-term disability, critical illness, accident, and hospital indemnity coverage
• Paid holidays and vacation
• Ongoing training to develop your skills and advance your career
• Supportive, team-oriented culture built on integrity and accountability

What You'll Do

• Build lasting relationships with customers and teammates
• Convert prospects into satisfied owners of new heating and cooling systems
• Perform in-depth comfort surveys, home analyses, and load calculations
• Always arrive prepared - showing up 5-10 minutes early for appointments
• Maintain complete and accurate paperwork in a timely manner
• Uphold honesty, positivity, and a client-first attitude in all interactions
• Participate actively in meetings and training sessions

What We're Looking For

• At least 3 years of proven success in outside sales
• Minimum 1 year of HVAC experience preferred, but not required for motivated learners
• Strong follow-up, closing, and organizational skills
• High school diploma, GED, or college degree preferred
• Physical capability to navigate attics, crawl spaces, and other residential spaces
• Clean driving record and ability to pass a physical, background check, and drug screening
• Positive, professional attitude with a passion for helping others
• Self-motivated, reliable, and able to work independently or as part of a team
• Strong communication and interpersonal skills for interacting with customers and teammates

Ready to Join a Company That Values Service and Teamwork?