Comfort Advisor

Macs Plumbing Inc; Elk Grove (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k)

Paid time off and paid holidays

Company vehicle and fuel card

Ongoing training opportunities

Job summary

Macs Plumbing Inc is seeking a Comfort Advisor in Elk Grove, CA. The role involves conducting in-home HVAC consultations, presenting system options to customers, and closing sales. Candidates should have 2+ years of sales experience, strong communication skills, and be comfortable with current technology. The position offers a full-time schedule with base pay plus uncapped commissions, as well as health benefits and ongoing training to support career development.

Qualifications

• 2+ years of in-home sales experience in HVAC, solar, or similar fields.
• Valid California driver’s license and clean driving record.
• Comfortable using tablets and CRM systems.

Responsibilities

• Conduct in-home HVAC consultations and evaluations.
• Present equipment options and close sales.
• Maintain accurate CRM/ServiceTitan records.

Skills

Strong communication skills

Presentation skills

Relationship-building skills

Sales experience

Education

High school diploma or equivalent

Tools

ServiceTitan or similar software

Job description

Job Description

Job Description

About Us

We’re a customer‑focused HVAC and plumbing company committed to delivering high‑quality comfort solutions and exceptional service. Our Comfort Advisors are trusted experts who help homeowners choose the right heating and cooling systems for their needs. If you’re a motivated, relationship‑driven sales professional who thrives on helping customers and closing deals, this is the role for you.

Position Summary

The Comfort Advisor is responsible for performing in‑home consultations, evaluating customer needs, presenting HVAC system options, and closing sales. This role requires strong communication skills, technical curiosity, and the ability to build trust quickly. You’ll work closely with our installation and operations teams to ensure a seamless customer experience from consultation to completion.

Key Responsibilities

• Conduct in‑home HVAC consultations, system evaluations, and load calculations
• Present equipment options, financing programs, and value‑based solutions
• Build rapport and educate customers on comfort, efficiency, and system performance
• Generate proposals and close sales at a high conversion rate
• Follow up on open estimates and maintain accurate CRM/ServiceTitan records
• Collaborate with install coordinators to ensure smooth job handoff
• Meet or exceed monthly sales goals and performance metrics
• Participate in ongoing training and maintain product knowledge
• Represent the company with professionalism, integrity, and customer‑first service

Required Qualifications

• 2+ years of in‑home sales experience (HVAC, solar, windows, or similar)
• Strong communication, presentation, and relationship‑building skills
• Valid California driver’s license and clean driving record
• Ability to work evenings and Saturdays as needed
• Comfortable using tablets, CRM systems, and digital proposal tools
• High school diploma or equivalent

Preferred Qualifications

• HVAC industry experience or technical understanding
• Experience with ServiceTitan or similar field‑service software
• Bilingual (English/Spanish) is a plus

Schedule & Benefits

• Full‑time schedule with flexible hours
• Base pay + uncapped commissions
• Health, dental, and vision insurance
• 401(k)
• Paid time off and paid holidays
• Company vehicle, fuel card, and tablet
• Ongoing training and career development opportunities

Physical Requirements

• Ability to climb stairs, access attics/crawlspaces, and walk job sites
• Ability to lift up to 40lbs occasionally
• Reasonable accommodations will be provided in accordance with the ADA

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, disability, age, genetic information, marital status, veteran status, or any other protected characteristic under California or federal law.

Reasonable Accommodation Notice

Applicants who require reasonable accommodations during the application or hiring process may request assistance at any time.