Collision Production Manager

Mobile Auto Solutions, LLC; Greenwood (IN); On-site; USD 60,000 - 75,000; Full time

Job summary

Gerber Collision & Glass in Indiana is seeking a Production Manager to lead the production workflow, ensuring exceptional customer experience and on-time delivery. You’ll tighten quality controls and guide staff to meet KPIs while aligning with team members across the repair facility.

The role requires a high school diploma, 3+ years in collision repair or similar setting, and strong leadership, communication, and organizational skills.

Qualifications

• High School Diploma or equivalent.
• Proven experience in a collision repair environment or similar role.
• 3 years experience.
• I-CAR Registered (working towards Gold Class certification).

Responsibilities

• Ensure WOW (Wow Operating Way) plan is executed consistently.
• Plan daily production schedule to maximize efficiency and meet cycle times.
• Run production meetings to communicate priorities to staff.
• Perform in-process quality checks to meet company standards.
• Identify and address quality issues or production delays.
• Perform final quality inspection before vehicle delivery to customer.
• Other duties may be assigned.

Skills

Self motivation & decision making

Time management

Leadership / directing staff

Interpret work scope from estimates

Customer service orientation

Knowledge of vehicle repair practices

Clear communication

Attention to detail

Education

High School Diploma or equivalent

Experience in collision repair environment

3 years experience

I-CAR Registered (towards Gold Class)

Job description

Company: Gerber Collision & Glass

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Job Description:

Production Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and managing the workflow through effective utilization of the workforce.The Production Manager plays a pivotal role in the success of the customer’s experience by ensuring the quality in the repair facility is maintained and delivery target dates are achieved while working in alignment with all team members in achieving the repair facilities KPIs.

Key Job Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan

• Plan daily production schedule to maximize efficiency and maintain cycle time goals

• Run production meeting to communicate priorities to staff

• Perform in-process quality control checks to ensure company standards are met

• Immediately identify and address any quality issues or production delays

• Perform final quality inspection prior to delivery of the vehicle to customer

• Other duties may be assigned

• The Production Managerensures that the customers’ vehicles are repaired on time, exceeding Gerber Collision’s quality expectations and the customers’ needs.

Education and/or Experience Required

• High School Diploma or equivalent

• Proven experience in a collision repair environment or similar role

• 3 years experience

Required Skills/Abilities

• Self Motivated and decision making skills

• Effectively operate in a fast-paced environment, demonstrating multi-tasking ability while working under pressure

• Time Management Skills - Must be able to meet deadlines

• Give Direction in a team environment

• Ability to interpret work scope from vehicle estimates or work orders

• Customer Service Oriented and strong organizational skills

• Comprehensive knowledge of vehicle repair practices

• Communicate effectively, both verbally and in writing

• Strong attention to detail and a high degree of accuracy

• The Production Manager is committed to being a dedicated Brand Ambassador of Gerber Collision at all times.

Other Requirements

• Valid Driver’s License

• Frequently required to bend, crouch, reach, handle tools and lift in excess of 50lbs of materials

• I-Car Registered (working towards Gold Class certification)

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success

Gerber offers the comprehensive benefits you expect from an industry leader, including:

• Annual Paid Time Off (PTO) plans

• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

• 6 paid holidays annually

• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

• 401(k) Retirement Plan with company match

• Employer Paid Short-Term Disability & Life Insurance

• Additional Voluntary Life Insurance

• Continuing Education Opportunities

• Free Prescription or Non-Prescription Safety Glasses annually

• Annual Voluntary Uniform Stipend

• Voluntary Daily Pay option available

About Us

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement:

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

$60,000 - $75,000 / Year

Compensation is commensurate with skill, education and experience.

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