Production Manager

Gerber Collision & Glass; Highland Park (IL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Annual PTO

Parental leave

Paid holidays

Health insurance on Day 1

401(k) with company match

Short-Term Disability & Life Insurance

Voluntary Life Insurance

Continuing Education

Safety glasses provided

Uniform stipend

Voluntary Daily Pay

Job summary

Gerber Collision & Glass in Highland Park, IL seeks a Production Manager to lead workflow, ensure timely vehicle repairs, and deliver exceptional customer experience by coordinating the team to meet KPIs.

You will oversee daily production plans, perform in-process and final quality checks, address delays, and mentor staff. A high school diploma and 3 years in collision repair are required; strong organizational and communication skills are essential.

Qualifications

• High School Diploma or equivalent.
• Proven experience in a collision repair environment.
• Minimum 3 years in a supervisory or production role.

Responsibilities

• Ensure WOW plan is consistently executed.
• Plan daily production schedule to maximize efficiency.
• Lead production meetings to communicate priorities.
• Perform in-process quality checks to company standards.
• Identify and address quality issues or delays promptly.
• Perform final quality inspection before vehicle delivery.
• Other duties as assigned.

Skills

Self-motivation

Decision making

Time management

Team leadership

Customer service orientation

Communication

Attention to detail

Vehicle repair knowledge

Education

High School Diploma or equivalent

Job description

Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success?

Our Commitment: The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our 'Greater Team' exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Job Description

Production Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and managing the workflow through effective utilization of the workforce. The Production Manager plays a pivotal role in the success of the customer’s experience by ensuring the quality in the repair facility is maintained and delivery target dates are achieved while working in alignment with all team members in achieving the repair facilities KPIs.

Key Job Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan
• Plan daily production schedule to maximize efficiency and maintain cycle time goals
• Run production meeting to communicate priorities to staff
• Perform in-process quality control checks to ensure company standards are met
• Immediately identify and address any quality issues or production delays
• Perform final quality inspection prior to delivery of the vehicle to customer
• Other duties may be assigned

The Production Manager ensures that the customers’ vehicles are repaired on time, exceeding Gerber Collision’s quality expectations and the customers’ needs.

Education and/or Experience Required

• High School Diploma or equivalent
• Proven experience in a collision repair environment or similar role
• 3 years experience

Required Skills/Abilities

• Self Motivated and decision making skills
• Effectively operate in a fast-paced environment, demonstrating multi-tasking ability while working under pressure
• Time Management Skills - Must be able to meet deadlines
• Give Direction in a team environment
• Ability to interpret work scope from vehicle estimates or work orders
• Customer Service Oriented and strong organizational skills
• Comprehensive knowledge of vehicle repair practices
• Communicate effectively, both verbally and in writing
• Strong attention to detail and a high degree of accuracy

Other Requirements

• Valid Driver’s License
• Frequently required to bend, crouch, reach, handle tools and lift in excess of 50lbs of materials
• I-Car Registered (working towards Gold Class certification)

Benefits That Drive Your Success

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non-Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend
• Voluntary Daily Pay option available

About Us

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

Compensation Details

Pay: $65,000 - $95,000 a year, depending on experience. Qualify for Quarterly Bonuses.

AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

#INDNORTH At The Boyd Group, we put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.