Collision Manager - Plano TX

AutoNation; Plano (TX); Presencial; USD 45 000 - 89 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

401k matching

Insurance plans

Associate discounts

YouDecide deals

DRVPNK charity

Resumo da oferta

AutoNation is seeking a Collision Center Manager in Plano, TX to lead operations, drive budgeted results, and develop staff in a fast-paced automotive collision center.

You will partner with insurance adjusters and customers, ensure compliance with regulations, and maintain high customer satisfaction while controlling costs.

Qualificações

• College degree or equivalent experience.
• Ability to read, write, add, subtract and divide.
• Proficient in web applications, word processing, e-mail and spreadsheets.
• Minimum of three years of experience in an auto body repair facility.
• Advanced knowledge of body repair methods.
• Two years of supervisory experience.
• Professional communication and interpersonal skills.
• Must have a valid driver's license.
• Experience providing quality customer service and/or handling complex customer, vendor or employee concerns.
• Ability to operate an automobile.

Responsabilidades

• Forecast goals and objectives for the department and strive to meet them.
• Prepare and/or administer an annual operating budget for the collision center.
• Understand, keep abreast of and comply with federal, state and local regulations that affect Collision center operations.
• Hire, train, motivate, counsel, and monitor the performance of all Collision center staff.
• Direct and schedule the activities of all Collision center employees.
• Submit and/or maintain Collision center technicians' payroll and personnel documentation as required by region.
• Establish and maintain good working relationships with other departments, insurance adjusters and customers to encourage repeat and referral business.
• Ensure customer complaints are handled appropriately.
• Ensure that Collision center facilities including customer waiting areas and work areas are appropriately maintained.
• Account for all documents.

Conhecimentos

Leadership

Strategic thinking

Communication

People development

Budgeting

Regulatory compliance

Formação académica

College degree or equivalent

Descrição da oferta de emprego

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.The Collision Manager is responsible for developing business through insurance adjusters, customers, and other sources. Maintain customer satisfaction standards while controlling expenses and managing employee production and performance. Who Would I Interact with? This position interacts daily with Customers, Collision Associates, Sales Managers, Sales Associates, Service Managers, and Service Advisors, just to name a few.Lead the Future of Automotive Retail.At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.Why You’ll Love Working Here:National scale with entrepreneurial spiritInclusive culture and diverse leadershipCompetitive compensation and benefitsOpportunities to make a real impactOur values and cultureWhat We’re Looking For:Proven leadership experienceStrategic thinking and execution skillsPassion for innovation and people developmentExplore leadership opportunities at AutoNation today.What are the day-to-day responsibilities?Forecast goals and objectives for the department and strive to meet themPrepare and/or administer an annual operating budget for the collision centerUnderstand, keep abreast of and comply with federal, state and local regulations that affect Collision center operations, such as hazardous waste disposal, OSHA right-to-know, etcHire, train, motivate, counsel, and monitor the performance of all Collision center staffDirect and schedule the activities of all Collision center employeesSubmit and/or maintain Collision center technicians' payroll and personnel documentation as required by regionEstablish and maintain good working relationships with other departments, insurance adjusters and customers to encourage repeat and referral businessEnsure customer complaints are handled appropriatelyEnsure that Collision center facilities including customer waiting areas and work areas are appropriately maintainedAccount for all documentsWhat are the requirements for this job?College degree or equivalent experienceThe ability to read, write, add, subtract and divideProficient in the use of web applications, word processing, e-mail and spreadsheetsMinimum of three years of experience in an auto body repair facility (preferred)Advanced knowledge of body repair methodsTwo years of supervisory experience (preferred)Professional communication and interpersonal skillsMust have a valid driver's licenseExperience providing quality customer service and/or handling complex customer, vendor or employee concernsAbility to operate an automobileThis is a commission role with an estimated $4/8k/month salary.Exciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.