Collision Manager in Training

Gerber Collision & Glass; Michigan; On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

PTO

Paid Parental Leave

Holidays

Health Insurance

401(k) Match

Life Insurance

Education Opportunities

Safety Glasses

Uniform Stipend

Daily Pay

Job summary

Gerber Collision & Glass in Michigan is seeking a Managers in Training role to learn and master the WOW processes and responsibilities across positions. You will work to WOW every customer and strive to be the best in service.

During training you will complete role-based certifications for CSR, Parts Coordinator, and Estimator, and fulfill RBC competencies while advancing through the onboarding program.

Qualifications

• High School Diploma or GED required.
• College or Military background preferred.
• Automotive technical education training preferred.
• Completed courses specializing in repair procedures.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Perform CSR role based tasks to gain CSR knowledge during training.
• Perform Parts Coordinator role based tasks to gain knowledge during training.
• Perform Estimator role based tasks to gain knowledge during training.
• Complete required RBC competencies for each position in the shop.
• Complete onboarding and demonstrate knowledge of the WOW Operating Way.

Skills

WOW Process

Customer service exposure

Education

High School Diploma/GED

College or Military background

Automotive technical education

Repair procedures courses

Job description

Managers in Training

Job Description

Managers in Training are responsible for learning to be experts on Gerber Collision & Glass' processes and every position’s responsibilities in the WOW Process while WOWing every customer and striving to be the best.

Key Job Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Take the CSR Role Based Certification and successfully perform the duties of a CSR for several weeks to ensure knowledge of the CSR role.
• Take the Parts Coordinator Role Based Certification and successfully perform the duties of Part Coordinator for several weeks to ensure knowledge of the Parts Coordinator role.
• Take Estimator Role Based Certification and successfully perform the duties of an Estimator for several months to ensure knowledge of the Estimator role.
• Must successfully complete the RBC (role based competencies) for each position in the shop.
• Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way.

Education And/or Experience Required

• High School Diploma/GED required.
• College or Military background preferred.
• Automotive technical education training preferred.
• Completed courses specializing in repair procedures.

Our Commitment

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non-Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend
• Voluntary Daily Pay option available

Compensation Details

PAY: $65,000 - $75,000/annually, DEPENDING ON EXPERIENCE