Collision General Manager

Caliber Collision; Kingston (Luzerne County); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company in automotive services seeks a Collision General Manager to oversee operations, manage financial performance, and ensure high-quality vehicle repairs. Ideal candidates will have significant management experience and strong customer service skills.

Benefits

Medical, dental, and vision insurance

Paid vacation and holidays

Career growth opportunities

Paid skilled trainings and certifications

Qualifications

• At least 3 years of Collision Management Experience.
• Valid driver’s license and eligibility for company insurance coverage.

Responsibilities

• Oversee all aspects of the center's operations including risk management.
• Recruit, recognize, and retain talented teammates.

Skills

Customer Service

Collision Estimatics

Task Prioritization

Tools

CCC1

Job description

Service Center

Kingston PA

JOB SUMMARY

Caliber Collision has an immediate opening for a Collision General Manager responsible for overseeing all aspects of the center's operations. This includes risk management, teammate development, client metrics, production, and administration. The role involves recruiting, recognizing, and retaining talented teammates, monitoring financial performance metrics, and reviewing past financial data to identify opportunities and trends. The Collision General Manager must ensure that our center teammates repair vehicles thoroughly, safely, and profitably, adhering to Caliber’s Standard Operating Procedures (SOP), insurance partner guidelines, and industry standards.

BENEFITS OF JOINING CALIBER

• Benefits from day one: Immediate eligibility for medical, dental, and vision insurance
• Industry-Competitive Pay: Paid weekly
• Paid Vacation & Holidays: Begin accruing from day one
• Career Growth Opportunities: We promote from within
• Paid Skilled Trainings and Certifications: I-CAR and ASE

REQUIREMENTS

• At least 3 years of Collision Management Experience
• Valid driver’s license and eligibility for company insurance coverage

ABILITIES/SKILLS/KNOWLEDGE

• Advanced understanding of Collision Estimatics
• Prior experience with CCC1
• Deep knowledge of the repair process and procedures
• Ability to understand written and verbal instructions
• Ability to prioritize tasks and adapt quickly in a fast-paced environment
• Excellent customer service skills for internal and external customers
• Physical ability to perform tasks such as reaching, kneeling, bending, squatting, and lifting objects over 50 lbs.

Caliber has expanded to over 1700 centers nationwide, offering a comprehensive range of automotive services, including Caliber Collision, one of the largest auto collision repair providers across 41 states; Caliber Auto Glass for glass repair and replacement; Protech Automotive Services for mobile diagnostics and calibration; and Caliber Fleet Services for collision repair and full-service auto care. With a mission to restore the rhythm of customers' lives, Caliber’s more than 30,000 teammates are dedicated to getting customers back on the road safely and efficiently.

By joining Caliber, you help us restore the rhythm of our customers' lives. We value every team member's potential and offer ongoing leadership and technology training to support career advancement.

Caliber is an Equal Opportunity Employer