Collision General Manager

Mobile Auto Solutions, LLC; Columbia (SC); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Annual Paid Time Off (PTO)

Paid Parental Leave

Medical, Prescription, Dental & Vision Insurance

401(k) Retirement Plan

Employer Paid Short-Term Disability & Life Insurance

Continuing Education Opportunities

Job summary

Gerber Collision & Glass is searching for a General Manager to oversee the Collision Center in Columbia, SC. The role involves managing operations, ensuring a successful customer experience, and meeting KPIs effectively.

The successful candidate will have post-secondary education and proven leadership experience in the collision repair environment. This position offers a salary range of $75,000 to $120,000 and various benefits including medical insurance and paid time off.

Qualifications

• Proven leadership experience in a collision repair environment or similar role.

Responsibilities

• Ensure consistent execution of WOW plan.
• Prepare and manage the annual and monthly operating budget.
• Deliver formal annual performance reviews.
• Monitor and maintain all A/P and A/R.
• Maintain a clean and organized repair facility.
• Lead and manage all repair facility personnel.

Skills

Attention to detail

Client experience

Clear communication

Motivational coaching

Education

Post-Secondary Education or equivalent

Job description

Company: Gerber Collision & Glass

General Manager – Collision Center

The General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI’s and insurance metrics are met. They are responsible to coach and empower each team member’s performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at all times.

Key Job Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth.
• Provide training for all staff as necessary.
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates.
• Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings. Attend monthly managers meetings.
• Attend training, information sessions and workshops recommended by Senior Leadership Team.
• Store CSI performance review and follow up within 24 hours.

Education and/or Experience Required

• Post-Secondary Education or equivalent.
• Proven leadership experience in a collision repair environment or similar role.

Required Skills/Abilities

• Attention to detail and a high degree of accuracy.
• Ability to consistently demonstrate a successful client experience.
• Communicate clearly both verbally and in writing.
• Ability to motivate others utilizing effective coaching tools and management skills.

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our greater team exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Benefits That Drive Your Success

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non-Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend
• Voluntary Daily Pay option available

Compensation

Salary: $75,000 - $120,000 / Year

Compensation is commensurate with skill, education and experience.

Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.