Collision General Manager

Gerber Collision & Glass; City of Albany (NY); On-site; USD 80,000 - 115,000; Full time

Job summary

A leading collision repair company is seeking a Collision General Manager to oversee daily operations, ensure customer satisfaction, and manage a team. This role requires strong leadership skills, attention to detail, and the ability to drive performance. The General Manager will implement strategies to meet key performance indicators and maintain high-quality standards in a fast-paced environment.

Benefits

Annual Paid Time Off (PTO) plans

Paid Parental Leave

Medical, Prescription Drug, Dental & Vision Insurance

401(k) Retirement Plan with company match

Employer Paid Short-Term Disability & Life Insurance

Continuing Education Opportunities

Free Prescription or Non-Prescription Safety Glasses

Annual Voluntary Uniform Stipend

Qualifications

• Proven leadership experience in a collision repair environment.
• Ability to motivate others utilizing effective coaching tools.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget.
• Deliver formal annual performance reviews.

Skills

Attention to detail

Communication

Motivation

Education

Post-Secondary Education

Job description

Join to apply for the Collision General Manager role at Gerber Collision & Glass

2 days ago Be among the first 25 applicants

Join to apply for the Collision General Manager role at Gerber Collision & Glass

WELCOME TO GERBER COLLISION & GLASS

Company: Gerber Collision & Glass

WELCOME TO GERBER COLLISION & GLASS

Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!

We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.

Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Job Description

• Please Note: A New York Independent Adjuster's License, While not a Requirement, is Strongly Encouraged for this Position! **
  
  

The General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI’s and insurance metrics are met. They are responsible to coach and empower each team member’s performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at all times.

Key Job Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth
• Provide training for all staff as necessary
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
• Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings . Attend monthly managers meetings.
• Attend training, information sessions and workshops recommended by Senior Leadership Team.
• Store CSI performance review and follow up within 24 hours.
  
  

Education And/or Experience Required

• Post-Secondary Education or equivalent.
• Proven leadership experience in a collision repair environment or similar role.
  
  

Required Skills/Abilities

• Attention to detail and a high degree of accuracy.
• Ability to consistently demonstrate a successful client experience
• Communicate clearly both verbally and in writing.
• Ability to motivate others utilizing effective coaching tools and management skills.
  
  

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

#INDNORTH

Benefits That Drive Your Success

Gerber offers the comprehensive benefits you expect from an industry leader, including:

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non-Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend
  
  

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

About Us

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

Compensation Details

SALARY

$80,000 - $115,000 / Year

Supplemental Pay

Compensation is commensurate with skill, education and experience.

This position may also be eligible for Bonus opportunities tied to individual or business initiatives.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Gerber Collision & Glass by 2x

Get notified about new General Manager jobs in Albany, NY.

Albany, New York Metropolitan Area $80,000.00-$85,000.00 4 days ago

Albany, NY $67,000.00-$80,000.00 1 week ago

General Manager of Marine Towing and Shipyards

Vice President for Cultural Change & Diversity

Albany, NY $130,000.00-$140,000.00 2 weeks ago

Albany, New York Metropolitan Area 3 days ago

Albany, NY $58,000.00-$85,000.00 1 week ago

Schenectady, NY $58,000.00-$85,000.00 3 days ago

Wynantskill, NY $58,000.00-$85,000.00 4 days ago

Schenectady, NY $58,000.00-$85,000.00 1 week ago

Albany, NY $55,000.00-$105,000.00 1 month ago

Albany, NY $160,000.00-$200,000.00 1 month ago

Regional Operations Manager - New York East

Albany, New York Metropolitan Area 4 days ago

Latham, NY $85,000.00-$95,000.00 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.