Collision Estimator (Temporary)

Menlo Ventures; Tempe (AZ); On-site; USD 65,000 - 95,000; Part time

Job summary

Kinetic is seeking a temporary Collision Estimator to blend technical accuracy with strong customer advocacy. You will assess vehicle damage virtually, identify ADAS calibration needs, and ensure repair plans meet high standards.

You will use high‑resolution imaging and leading estimating platforms to create precise estimates that drive trust, efficiency, and safety. Note: This is a temporary role with potential evaluation for full-time conversion after three months based on business needs and

Qualifications

• Minimum 5+ years in collision estimating or auto claims adjustment.
• Proven B2B customer service experience in collision repair.
• Proficient in CCC ONE, Mitchell and Audatex software.

Responsibilities

• Build relationships with car owners, collision centers, and internal teams.
• Act as SME on collision estimating, repair planning, and ADAS calibration.
• Review high‑resolution photos and loss facts to produce complete estimates.
• Use CCC ONE, Audatex, and Mitchell to ensure precise, documented estimates.
• Audit repair plans for OEM procedures, labor times, and parts evaluation.
• Ensure alignment with insurance carrier requirements and compliance.
• Analyze trends in estimate quality, supplements, and outcomes.
• Provide feedback to improve workflows and platforms.
• Participate in training and knowledge-sharing across the org.

Skills

Collision estimating

Customer service

CCC ONE

Mitchell

Audatex

Multitasking

Communication

Travel willingness

Education

I-CAR/ASE certifications preferred

Bachelor’s degree in Business/Analytics or related

Tools

CCC ONE

Mitchell

Audatex

Job description

About Kinetic

Kinetic Automation is pioneering effortless modern vehicle repair. Kinetic uses proprietary AI and autonomous robotics technology to automate vehicle maintenance and simplify repair administration for collision shops, dealerships, and insurance carriers. Kinetic’s service hubs and intake centers ensure accurate calibration, rapid turnaround, and predictable costs for the rapidly growing ADAS and EV ecosystem. The company has financial backing from top-tier investors, including Menlo Ventures, Lux Capital, and Construct Capital. For more information, visit www.kinetic.auto.

The role

We’re looking for a temporary Collision Estimator who blends the technical accuracy of collision estimating with the human touch of customer advocacy. You’ll assess vehicle damage virtually, identify ADAS calibration needs, and ensure every repair plan meets the highest standards.

This is a role where precision meets innovation: you’ll leverage high-resolution imaging, industry-leading estimating platforms, and your expertise to create accurate estimates that drive trust, efficiency, and safety.

While this role is listed as a temporary role, Kinetic will evaluate our business needs as well as your performance within three months to understand if there is an opportunity to convert you to full-time regular employment.

Responsibilities

• Build and maintain strong relationships with car owners, collision center partners, and internal teams
• Serve as a subject matter expert on collision estimating, repair planning, and ADAS calibration
• Review high-resolution photos, scan reports, and facts of loss to produce accurate, complete, easy-to-understand estimates
• Use CCC ONE, Audatex, and/or Mitchell to ensure estimates are precise and fully documented
• Audit repair plans for OEM procedure compliance, correct labor times, and proper parts evaluation
• Understand and apply insurance carrier requirements to ensure alignment and compliance
• Analyze trends in estimate quality, documentation, supplements, and repair outcomes
• Provide feedback to internal teams to improve workflows, technology, and customer processes
• Support the ongoing development and enhancement of Kinetic's estimating, diagnostics, and repair planning platforms
• Participate in training initiatives and knowledge-sharing activities across the organization

Required qualifications

• 5+ years of experience in collision estimating or as an auto claims adjuster
• Proven success in delivering exceptional customer service in a B2B collision repair environment
• Proficiency with CCC ONE, Mitchell, and Audatex software
• Strong multitasking skills, with the ability to handle virtual desk review operations efficiently
• Excellent interpersonal, communication, and problem-solving abilities
• I-CAR and/or ASE certifications preferred
• Willingness to travel for client meetings, training, and industry events
• Bachelor’s degree in Business, Analytics, or related field preferred

Join us!

Join the Kinetic team and drive the adoption of ADAS calibration solutions that enhance vehicle safety and reduce administrative friction for customers. We offer competitive compensation, comprehensive benefits, and regular career-growth opportunities.