Collision Estimator

Kinetic Automation Inc.; Tempe (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Incentive stock options

Health insurance

401(k) plan

HSA contribution

Flexible time off

Paid vacation

Job summary

Kinetic Automation Inc. is seeking a Collision Estimator who combines precise collision estimating with strong customer advocacy. You will assess vehicle damage virtually, identify ADAS calibration needs, and ensure repair plans meet high standards.

You’ll use high-resolution imaging and leading estimating platforms to create accurate, documented estimates that drive trust and efficiency. This role emphasizes precision, cross-functional collaboration, and ongoing training to enhance our

Qualifications

• 5+ years of collision estimating experience.
• Proven success delivering exceptional customer service in a B2B collision repair environment.
• Proficiency with CCC ONE, Mitchell, and Audatex software.
• Willingness to travel for client meetings, training, and industry events.
• Bachelor’s degree in Business, Analytics, or related field preferred.
• I-CAR and/or ASE certifications preferred.

Responsibilities

• Build and maintain relationships with car owners, collision center partners, and internal teams.
• Serve as SME on collision estimating, repair planning, and ADAS calibration.
• Review high-resolution photos, scan reports, and loss facts to produce accurate estimates.
• Use CCC ONE, Audatex, and/or Mitchell to ensure precise, well-documented estimates.
• Audit repair plans for OEM procedure compliance, labor times, and parts evaluation.
• Understand and apply insurance carrier requirements to ensure alignment and compliance.
• Analyze trends in estimate quality, documentation, supplements, and repair outcomes.
• Provide feedback to improve workflows, technology, and customer processes.
• Support development of estimating, diagnostics, and repair planning platforms.
• Participate in training and knowledge-sharing activities.

Skills

Customer service

Interpersonal communication

Problem solving

Education

Bachelor’s degree in Business/Analytics

I-CAR certification

ASE certification

Tools

CCC ONE

Mitchell

Audatex

Job description

Kinetic Automation is pioneering effortless modern vehicle repair. Kinetic uses proprietary AI and autonomous robotics technology to automate vehicle maintenance and simplify repair administration for collision shops, dealerships, and insurance carriers. Kinetic’s service hubs and intake centers ensure accurate calibration, rapid turnaround, and predictable costs for the rapidly growing ADAS and EV ecosystem. The company has financial backing from top-tier investors, including Menlo Ventures, Lux Capital, and Construct Capital. For more information, visit www.kinetic.auto.

The role

We’re looking for a Collision Estimator who blends the technical accuracy of collision estimating with the human touch of customer advocacy. You’ll assess vehicle damage virtually, identify ADAS calibration needs, and ensure every repair plan meets the highest standards.

This is a role where precision meets innovation: you’ll leverage high-resolution imaging, industry-leading estimating platforms, and your expertise to create accurate estimates that drive trust, efficiency, and safety.

Responsibilities

• Build and maintain strong relationships with car owners, collision center partners, and internal teams
• Serve as a subject matter expert on collision estimating, repair planning, and ADAS calibration
• Review high-resolution photos, scan reports, and facts of loss to produce accurate, complete, easy-to-understand estimates
• Use CCC ONE, Audatex, and/or Mitchell to ensure estimates are precise and fully documented
• Audit repair plans for OEM procedure compliance, correct labor times, and proper parts evaluation
• Understand and apply insurance carrier requirements to ensure alignment and compliance
• Analyze trends in estimate quality, documentation, supplements, and repair outcomes
• Provide feedback to internal teams to improve workflows, technology, and customer processes
• Support the ongoing development and enhancement of Kinetic's estimating, diagnostics, and repair planning platforms
• Participate in training initiatives and knowledge-sharing activities across the organization

Required qualifications

• 5+ years of experience in collision estimating or as an auto claims adjuster
• Proven success in delivering exceptional customer service in a B2B collision repair environment
• Proficiency with CCC ONE, Mitchell, and Audatex software
• Strong multitasking skills, with the ability to handle virtual desk review operations efficiently
• Excellent interpersonal, communication, and problem-solving abilities
• I-CAR and/or ASE certifications preferred
• Willingness to travel for client meetings, training, and industry events
• Bachelor’s degree in Business, Analytics, or related field preferred
• Competitive salary and incentive stock options (ISOs)
• Health, dental, vision, life, and disability insurance
• 401(k) plan with company match
• Health savings account (HSA) available with company contribution
• Flexible spending accounts (FSAs)
• Flexible time off
• Paid vacation and holidays
• Ongoing training and professional development opportunities