Collision Estimator (Temporary)

kinetic.auto; Santa Clara (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Kinetic Automation in Santa Clara, CA is seeking a temporary Collision Estimator who blends technical accuracy with customer advocacy. You will assess vehicle damage virtually, identify ADAS calibration needs, and ensure every repair plan meets high standards.

This role combines precision with innovation: you will use high-resolution imaging and leading estimating platforms to create accurate estimates that drive trust, efficiency, and safety. Temp-to-hire evaluation after three months.

Qualifications

• 5+ years of experience in collision estimating or auto claims adjuster.
• Proven track record of delivering exceptional customer service in a B2B collision repair environment.
• Proficiency with CCC ONE, Mitchell, and Audatex software.
• Strong multitasking and virtual desk review capabilities.
• Excellent interpersonal, communication, and problem-solving abilities.
• Willingness to travel for client meetings, training, and industry events.
• Bachelor's degree in Business, Analytics, or related field preferred.

Responsibilities

• Build and maintain relationships with car owners, collision center partners, and internal teams
• Serve as a subject matter expert on collision estimating, repair planning, and ADAS calibration
• Review high-resolution photos, scan reports, and facts of loss to produce accurate, complete, easy-to-understand estimates
• Use CCC ONE, Audatex, and/or Mitchell to ensure estimates are precise and fully documented
• Audit repair plans for OEM procedure compliance, correct labor times, and proper parts evaluation
• Understand and apply insurance carrier requirements to ensure alignment and compliance
• Analyze trends in estimate quality, documentation, supplements, and repair outcomes
• Provide feedback to internal teams to improve workflows, technology, and customer processes
• Support the ongoing development and enhancement of Kinetic's estimating, diagnostics, and repair planning platforms
• Participate in training initiatives and knowledge-sharing activities across the organization

Skills

Collision estimating

Customer service

Multitasking

Interpersonal communication

Problem solving

Travel willingness

Education

Bachelor's degree in Business Analytics or related field

I-CAR certification

ASE certification

Tools

CCC ONE

Mitchell

Audatex

Job description

Kinetic Automation is pioneering effortless modern vehicle repair. Kinetic uses proprietary AI and autonomous robotics technology to automate vehicle maintenance and simplify repair administration for collision shops, dealerships, and insurance carriers. Kinetic's service hubs and intake centers ensure accurate calibration, rapid turnaround, and predictable costs for the rapidly growing ADAS and EV ecosystem. The company has financial backing from top-tier investors, including Menlo Ventures, Lux Capital, and Construct Capital. For more information, visit www.kinetic.auto.

The role

We're looking for a temporary Collision Estimator who blends the technical accuracy of collision estimating with the human touch of customer advocacy. You'll assess vehicle damage virtually, identify ADAS calibration needs, and ensure every repair plan meets the highest standards.

This is a role where precision meets innovation: you'll leverage high-resolution imaging, industry-leading estimating platforms, and your expertise to create accurate estimates that drive trust, efficiency, and safety.

While this role is listed as a temporary role, Kinetic will evaluate our business needs as well as your performance within three months to understand if there is an opportunity to convert you to full-time regular employment.

Responsibilities

• Build and maintain strong relationships with car owners, collision center partners, and internal teams
• Serve as a subject matter expert on collision estimating, repair planning, and ADAS calibration
• Review high-resolution photos, scan reports, and facts of loss to produce accurate, complete, easy-to-understand estimates
• Use CCC ONE, Audatex, and/or Mitchell to ensure estimates are precise and fully documented
• Audit repair plans for OEM procedure compliance, correct labor times, and proper parts evaluation
• Understand and apply insurance carrier requirements to ensure alignment and compliance
• Analyze trends in estimate quality, documentation, supplements, and repair outcomes
• Provide feedback to internal teams to improve workflows, technology, and customer processes
• Support the ongoing development and enhancement of Kinetic's estimating, diagnostics, and repair planning platforms
• Participate in training initiatives and knowledge-sharing activities across the organization

Required qualifications

• 5+ years of experience in collision estimating or as an auto claims adjuster
• Proven success in delivering exceptional customer service in a B2B collision repair environment
• Proficiency with CCC ONE, Mitchell, and Audatex software
• Strong multitasking skills, with the ability to handle virtual desk review operations efficiently
• Excellent interpersonal, communication, and problem-solving abilities
• I-CAR and/or ASE certifications preferred
• Willingness to travel for client meetings, training, and industry events
• Bachelor's degree in Business, Analytics, or related field preferred

Join the Kinetic team and drive the adoption of ADAS calibration solutions that enhance vehicle safety and reduce administrative friction for customers. If you are passionate about making a positive impact in the automotive industry, we want to hear from you!