Collision Estimator: Growth, Team Support & Quality Repairs

VIVE Collision; Village of Fort Plain (NY); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k) with employer match

Paid Time Off

8 paid holidays including Black Friday

Employee Assistance Program

Paid I-CAR/OEM training

Career growth opportunities

Job summary

VIVE Collision in Montgomery, NY is seeking a Collision Estimator to manage the repair experience from initial inspection through final delivery. You will create accurate repair plans, communicate with customers and insurance partners, and collaborate with production to ensure timely, high-quality repairs.

Join a busy shop with modern estimating technology, strong support teams, and opportunities to advance into leadership.

Qualifications

• Must have at least 18 years of age.
• A valid driver's license and satisfactory MVR.
• Minimum of three (3) years of automotive collision repair or estimating experience.
• Strong knowledge of collision repair procedures, estimating, and blueprinting.
• Experience with CCC ONE estimating software preferred.
• I-CAR certification or training preferred.
• State appraisal license if required by state.
• Working knowledge of OEM repair procedures and insurance carrier requirements.

Responsibilities

• Greet customers and perform comprehensive vehicle inspections to assess collision damage.
• Prepare complete and accurate repair estimates and blueprints using approved estimating systems.
• Develop detailed repair plans following complete vehicle teardown.
• Explain the repair process, estimated timelines, and repair expectations to customers.
• Open and maintain repair orders in compliance with company, DRP, and regulatory requirements, including BAR compliance where applicable.
• Verify all required authorizations and documentation are obtained before repairs begin.
• Conduct vehicle check-in with customers at the time of drop-off.
• Coordinate with technicians and production staff to ensure repair plans are properly communicated and executed.
• Follow current OEM repair procedures and manufacturer guidelines throughout the repair process.
• Communicate repair status updates to customers, insurance partners, and internal team members.
• Identify and process supplements as additional damage is discovered.
• Manage total loss documentation and administrative processes when applicable.
• Prepare all final paperwork, including repair orders, invoices, DRP documentation, and customer delivery packets.
• Perform final quality control inspections, including road testing when required, prior to vehicle delivery.

Skills

Customer service

Communication

Estimating

Sales skills

Organization

Tools

CCC ONE

Job description

VIVE Collision in Montgomery, NY is seeking a Collision Estimator to manage the repair experience from initial inspection through final delivery. You will create accurate repair plans, communicate with customers and insurance partners, and collaborate with production to ensure timely, high-quality repairs.

Join a busy shop with modern estimating technology, strong support teams, and opportunities to advance into leadership.