Collision Estimator / Automotive Damage Appraiser

Diehl Automotive Group; Bellevue (Allegheny County); On-site; USD 55,000 - 85,000; Full time

Job summary

Diehl Collision of Bellevue, part of Diehl Automotive Group, in Bellevue, PA, seeks an experienced Collision Estimator to assess damage and prepare repair estimates. You will work with customers and insurers to navigate the claim process and coordinate with technicians to ensure accurate, timely repairs.

The ideal candidate has experience estimating, familiarity with CCC ONE, and strong communication skills. Join a growing PA/OH network and build a long-term automotive career.

Qualifications

• Experience as Collision Estimator or Auto Body Estimator.
• Experience preparing collision repair estimates.
• Proficiency with CCC ONE estimating software preferred.
• Knowledge of OEM repair procedures and industry standards.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple repair files and priorities.
• Valid driver's license.
• Experience with insurance companies and claims adjusters.
• I-CAR or ASE certifications are a plus.

Responsibilities

• Inspect vehicles and assess collision damage.
• Prepare detailed repair estimates using CCC ONE.
• Communicate with customers on repairs and timelines.
• Coordinate with insurance companies and adjusters.
• Submit insurance estimates and supplemental requests.
• Identify hidden damage and coordinate additional repairs.
• Review repair plans for parts, labor, and procedures.
• Follow OEM procedures and insurer requirements.
• Maintain repair documentation and customer records.
• Provide timely repair progress updates.
• Help resolve customer concerns and questions.

Skills

Customer service

Attention to detail

Organizational skills

Communication skills

Education

I-CAR certification

ASE certification

Tools

CCC ONE

Job description

Diehl Collision of Bellevue - Bellevue, PA Full-Time | Automotive Collision Repair | Experienced Estimator

Diehl Collision of Bellevue is seeking an experienced, motivated, and customer-focused Collision Estimator / Automotive Damage Appraiser to join our growing collision repair team in Bellevue, Pennsylvania!

If you have experience in automotive collision estimating, insurance claims, auto body repair, and customer service, we want to hear from you.

We are looking for a detail-oriented professional who can accurately assess vehicle damage, prepare repair estimates, communicate with insurance companies, and help customers navigate the collision repair process.

This is an excellent opportunity for an experienced Collision Estimator looking to build a long-term career with Diehl Automotive, a growing automotive organization with dealerships and collision centers throughout Pennsylvania and Ohio.

Collision Estimator Responsibilities

As a Collision Estimator at Diehl Collision of Bellevue, you will play an important role in ensuring accurate repair estimates, efficient workflow, and an exceptional customer experience.

Responsibilities include:

• Inspect vehicles and accurately assess collision damage, including structural, mechanical, and cosmetic damage.
• Prepare detailed automotive collision repair estimates using CCC ONE or other industry-standard estimating software.
• Communicate with customers regarding repair recommendations, estimates, timelines, and the collision repair process.
• Work directly with insurance companies, adjusters, and claims representatives.
• Prepare and submit insurance estimates and supplemental repair requests.
• Identify hidden damage and coordinate additional repairs with collision technicians.
• Review repair plans to ensure all necessary parts, labor, materials, and repair procedures are included.
• Follow OEM Repair Procedures And Insurance Company Requirements.
• Coordinate with technicians, painters, parts personnel, and management to maintain efficient workflow.
• Maintain accurate repair documentation and customer records.
• Monitor repair progress and provide customers with timely updates.
• Help resolve customer concerns and insurance-related questions.
• Ensure repair estimates meet company quality and accuracy standards.
• Provide outstanding customer service throughout the collision repair process.

Qualifications

We are looking for an experienced automotive professional who is organized, dependable, and committed to quality repairs and customer satisfaction.

Preferred qualifications include:

• Previous experience as a Collision Estimator, Auto Body Estimator, or Automotive Damage Appraiser.
• Experience preparing automotive collision repair estimates.
• Proficiency with CCC ONE estimating software preferred.
• Knowledge of automotive collision repair procedures, structural repairs, refinishing, and parts replacement.
• Experience working with automotive insurance companies and claims adjusters.
• Ability to identify vehicle damage and prepare accurate repair estimates.
• Understanding of OEM repair procedures and industry standards.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple repair files and prioritize responsibilities.
• Basic computer proficiency and accurate documentation skills.
• Valid driver's license.
• I-CAR, ASE, or other automotive collision repair certifications are a plus.
• Candidates with experience as an Automotive Collision Estimator, Body Shop Estimator, Insurance Damage Appraiser, Auto Damage Estimator, Collision Repair Advisor, or Automotive Service Advisor are encouraged to apply.

Why Join Diehl Collision of Bellevue?

Diehl Collision of Bellevue is part of Diehl Automotive, a growing automotive group with dealerships and 12 collision centers throughout Pennsylvania and Ohio.

Our collision centers repair all makes and models and work with all insurance companies, helping customers navigate the collision repair process from their initial estimate through completed repairs.

As a Collision Estimator, you will work alongside experienced collision technicians, painters, parts professionals, and management in a team-oriented automotive repair environment.

We are looking for individuals who take pride in their work, value customer relationships, and want to build a rewarding career in the automotive collision repair industry.

Collision Estimator Jobs in Bellevue, PA

Diehl Collision of Bellevue is conveniently located for automotive professionals searching for collision estimating and auto body repair jobs throughout Bellevue, Avalon, Ben Avon, Emsworth, West View, Ross Township, McKees Rocks, Kennedy Township, Sewickley, Pittsburgh, the North Hills, and surrounding Allegheny County communities.

Whether you're an experienced Collision Estimator in Pittsburgh, an Automotive Damage Appraiser in the North Hills, or a Body Shop Estimator looking for a new opportunity in Western Pennsylvania, we encourage you to apply.

Join the team at Diehl Collision of Bellevue and take the next step in your automotive career.