Collision Estimator

Crash Champions

Pennsylvania

Hybrid

USD 66,000 - 155,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions in Pennsylvania is seeking a detail-oriented Estimator/Coordinator to educate customers on repairs, insurance procedures, and the repair process. You will complete initial estimates, finalize disassembly evaluations, and lock final estimates while guiding customers through each step.

In this role you will oversee repairs, perform in-process QC, coordinate with Body Technicians, review data, and ensure final paperwork meets carrier requirements.

Qualifications

Customer service skills required.
Strong organization and multitasking in a fast-paced environment.
Experience interacting with insurance partners preferred.
Familiarity with multiple estimating systems (CCC One, Mitchell, Audatex).

Responsibilities

Educate customers on repairs, insurance procedures, and rights.
Complete initial estimates and lock final estimates after evaluation.
Manage repairs and perform in-process QC to meet standards.
Keep customers informed and provide a positive experience.
Review data with body technicians and complete post-scanning steps.
Pre-close final repair order and ensure carrier requirements are met.

Skills

Customer Service

Organization & multitasking

Time Management

Insurance Knowledge

Estimating Systems

Tools

CCC One

Mitchell

Audatex

Job description

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities

Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete

Qualifications

Customer Service Skills
Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment
Knowledge of dealing with Insurance partners preferred
Ability to deal with fast paced environments
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus ("Cash From Crash")
5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

Compensation ranges listed are inclusive of monthly sales incentive bonuses. The compensation range listed is the average range for a typical full-time employee in this position.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Posted Min Pay Rate

USD $65,715.00/Yr.

Posted Max Pay Rate

USD $155,000.00/Yr.

2026-23190