Collision Estimator

Crash Champions; Morton Grove (IL); On-site; USD 65,000 - 150,660; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions in Morton Grove is looking for a motivated individual to educate customers about vehicle repairs and manage repair processes efficiently. Ideal candidates must have strong customer service skills, organization, and the ability to adapt in fast-paced environments.

The role offers a competitive compensation package, including medical, dental, and vision insurance, along with a 401k retirement plan and referral bonuses. Salaries range from $65,000 to $150,660 per year based on skills and experience.

Qualifications

• Customer service skills are essential for this role.
• Strong organization and time management skills required.
• Preferred knowledge of insurance partners and multiple estimating systems.

Responsibilities

• Educate customers on vehicle repair processes and rights.
• Complete vehicle estimates after damage evaluation.
• Manage repairs and ensure quality standards are met.
• Update customers on their vehicle statuses regularly.
• Handle paperwork and address any exceptions in files.

Skills

Customer Service Skills

Organization and multi-tasking skills

Knowledge of dealing with Insurance partners

Ability to deal with fast-paced environments

Knowledge of multiple estimating systems

Job description

Responsibilities

• Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
• Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
• Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
• Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
• Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
• Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete

Qualifications

• Customer Service Skills
• Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment
• Knowledge of dealing with Insurance partners preferred
• Ability to deal with fast paced environments
• Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus (“Cash From Crash”)
• 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

Compensation ranges listed are inclusive of monthly sales incentive bonuses. The compensation range listed is the average range for a typical full-time employee in this position.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Posted Min Pay Rate

USD $65,000.00/Yr.

Posted Max Pay Rate

USD $150,660.00/Yr.