Collision Center Technician

hendrick; Rock Hill (SC); On-site; USD 28,000 - 41,000; Full time

Job summary

Hendrick Collision Center (Rock Hill) is seeking an experienced automotive body technician to identify and repair vehicle damage in accordance with factory and center specifications. The role requires inspecting damage, selecting repairs, and requesting needed parts while maintaining quality, safety, and CSI standards.

Responsibilities include estimating repair costs, performing repairs, documenting services, and ensuring parts are sourced efficiently.

Qualifications

• Thorough knowledge of automotive parts and systems.
• Technical training or commensurate technical experience required.
• Ability to follow technical manuals and repair procedures.

Responsibilities

• Examines body damage on customer vehicles
• Identifies necessary body repair work
• Estimates cost of body work
• Requests necessary parts
• Performs body repairs and replaces parts
• Documents repairs performed
• Maintains a clean and safe work area
• Follows all safety rules

Skills

Automotive repair

Mechanical skills

Attention to detail

Education

High School Diploma

Tools

Dealership software

Parts ordering system

Job description

Hendrick Collision Center (Rock Hill)

Location

735 Auto Mall Parkway, Rock Hill, South Carolina 29732

Summary

Responsible for identifying and performing necessary body repair work in accordance with factory and Collision Center specifications.

Supervisory Responsibilities

This job has no direct supervisor responsibilities.

Essential Duties and Responsibilities

• Examines body damage on customer vehicles
• Identifies necessary body repair work
• Estimates cost of body work
• Requests necessary parts
• Performs body repairs including removing damaged body parts and replacing with fixed or new parts
• Documents repairs performed
• Performs body repairs efficiently and according to Collision Center and insurance company guidelines
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations.
• Demonstrates the Company's Core Values.
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education

High School Diploma

Desired Work Experience

5+ years

Certificates and Licenses

Driver's License

Education/Experience

Thorough knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience required.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals. Strong problem-solving skills to identify and request necessary parts, and perform repairs efficiently while adhering to dealership and manufacturer guidelines.

Verbal and Writing Ability

Ability to read and comprehend instructions, correspondence, and memos. Ability to use communication skills to clearly explain vehicle issues, repair needs, and recommendations to team members, service advisors, and customers. Proficient writing skills to accurately document services performed, parts requested, and any issues identified, ensuring clear and thorough records in the dealership's system.

Computer Skills

Proficient in using dealership software systems to document vehicle services, track repair history, and manage timekeeping. Capable of navigating the parts department inventory and ordering system to request necessary parts efficiently, and able to utilize technology to ensure accurate documentation of repairs and maintenance.

Math Ability

Ability to add, subtract, multiply and divide. Proficiency in using measurements to assess parts and ensure proper fitting during repairs and maintenance.

Environment Demands

Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager.

Communication Skills

Ability to clearly communicate with customers and team members to accurately diagnose issues, explain repair needs, and provide updates on vehicle status. Must be able to follow detailed service instructions and relay any necessary information about repairs, maintenance, or parts requirements to ensure efficient workflow and customer satisfaction.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to:

• Lift & Carrying: Frequently lift, carry, push, and pull objects weighing up to 50 pounds ; occasionally maneuver heavy vehicle components, equipment, or parts exceeding 50 pounds with the assistance of mechanical lifting devices
• Standing & Movement: Stand and walk for extended periods throughout the workday on hard surfaces such as concrete; frequently bend, stoop, kneel, crouch, and crawl to access vehicle undercarriages, wheel wells, and low‑clearance areas
• Reaching & Working Positions: Reach overhead, below the knee, and at shoulder level; work in confined spaces, awkward positions, and at various heights when accessing different vehicle areas
• Hand & Wrist Use: Continuously use hands and fingers to grip, handle, feel, and manipulate tools, equipment, spray guns, and vehicle components; perform repetitive