Collision Center Repair Planner

Cochran Cars; Columbiana, Northern (OH, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Paid time off and holidays

On-the-job training and professional开发

Career growth opportunities

Team-oriented environment

Job summary

Cochran Cars in Ohio is seeking a Repair Planner to inspect damaged vehicles, prepare accurate repair estimates, and coordinate the repair process from intake through completion.

You will be the primary contact for customers and insurance companies, ensuring timely communication, proper documentation, and profitable repair planning while maintaining manufacturer guidelines and safety standards.

Qualifications

• Experience inspecting damaged vehicles and preparing repair estimates.
• Strong communication with customers and insurance companies.
• Ability to document details clearly and accurately.
• Collaborative mindset with body technicians and painters.

Responsibilities

• Greet customers and perform initial vehicle damage inspections.
• Prepare detailed repair estimates using approved estimating software.
• Upload photos and documentation for insurance approval.
• Communicate with insurance adjusters regarding supplements and approvals.
• Create repair plans in collaboration with body technicians and painters.
• Identify additional damage during teardown and submit supplements.
• Maintain consistent customer communication throughout the repair process.
• Schedule repairs and manage production timelines.
• Ensure repairs meet manufacturer guidelines and safety standards.
• Deliver completed vehicles and review repairs with customers.

Skills

Customer communication

Estimate preparation

Documentation

Collaboration

Tools

Estimating software

Job description

Description

What We Offer:

• Competitive pay based on experience
• Opportunities for career growth and advancement
• On-the-job training and professional development
• Health, dental, and vision benefits
• Paid time off and holidays
• A positive, team-oriented work environment
• Access to advanced tools like the new AI tool to simplify your work and improve customer satisfaction

Requirements

The Repair Planner is responsible for inspecting damaged vehicles, preparing accurate repair

estimates, and coordinating the repair process from intake through completion. This role serves as the primary point of contact for customers and insurance companies, ensuring timely communication, proper documentation, and profitable repair planning.

ESSENTIAL DUTIES:

• Greet customers and perform initial vehicle damage inspections
• Prepare detailed repair estimates using approved estimating software
• Upload photos and documentation for insurance approval
• Communicate with insurance adjusters regarding supplements and approvals
• Create repair plans in collaboration with body technicians and painters
• Identify additional damage during teardown and submit supplements
• Maintain consistent customer communication throughout the repair process
• Schedule repairs and manage production timelines
• Ensure repairs meet manufacturer guidelines and safety standards
• Deliver completed vehicles and review repairs with customers