College Access Program Manager

National Partnership for Educational Access (NPEA); Massachusetts; Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Life and disability insurance

401K plan

PTO 15 days

Sick days 15

Holidays 15

Parental leave policy

December closure 1 week

Floating holidays 2

Personal days 3

Job summary

Minds Matter Boston is a nonprofit dedicated to helping low-income students gain admission to four‑year colleges. The Program Manager for 10th/11th grade mentees will oversee program operations and collaborate with staff, volunteers, students, and school partners to ensure successful programming.

The role emphasizes equity, collaboration, and a student-centered approach, with responsibilities spanning program management, recruitment, and advisory councils, in a hybrid environment.

Qualifications

• Bachelor's degree required.
• 4+ years work experience in educational or nonprofit settings.
• Experience with CRM databases, such as Salesforce, preferred.
• Strong written and verbal communication skills.
• Experience managing complex tasks and multiple projects and timelines.

Responsibilities

• Lead operations of Saturday programming for 10th and 11th grade mentees and mentors with support from OC and ADCA.
• Oversee the application and placement processes for Junior Summer programs and manage volunteers.
• Oversee mentee onboarding and exiting and student concerns process.
• Manage data related to summer programs, student and volunteer retention.
• Lead student and family advisory councils.
• Build relationships with high school partners and develop engagement strategies for recruitment.

Skills

Strong written and verbalcommunication

CRM databases (Salesforce)

Project management

Stakeholder engagement

Education

Bachelor's degree

Tools

Salesforce

Job description

About Minds Matter Boston

Minds Matter Boston (MMB) is a not-for-profit organization whose mission is to connect driven and determined students from low-income families with the people, preparation, and possibilities to succeed in college, create their future, and change the world. For the last 23+ years, every Minds Matter Boston graduate has gained admission to a 4-year college.

Position Overview

The Program Manager is a critical member of the program team who is primarily responsible for managing the programmatic needs and operations of MMB’s college access programming for 10th and 11th grade mentees and volunteers. The Program Manager will have a direct impact on the sustainability of our long-term goals and the success of our programming.

This is a highly collaborative position that works with stakeholders throughout the organization, including all Minds Matter Boston staff members, the volunteer corps, the student body, and high school partners. The College Access Program Manager (10th/11th grade) will report to the Associate Director of College Access (ADCA).

Core Responsibilities

Program Management

• Lead operations of Saturday programming for 10th and 11th grade mentees and mentors ensure high-quality program delivery with support from Operations Coordinator (OC) and ADCA
• Oversee the application and placement processes for Minds Matter Boston’s Junior Summer programs; manage a team of volunteers who support the enrollment and onboarding of all students in a summer enrichment opportunity
• Oversee mentee onboarding and exiting
• Oversee entire student concerns process, serving as primary contact for all volunteer and student concerns in the 10th and 11th grade; determine strategy to best support community member and loop in staff and outside supports as needed
• Manage and track key data related to summer programs, and student and volunteer retention
• Lead and manage the student advisory and family advisory councils

Student Recruitment

• Manage the Student Recruitment process including organizing and executing on in-person info sessions, managing the application review process, interview day, and final selection process
• Build relationships with high school partners and develop engagement strategy to deepen investment in partnership
• Lead a group of students to serve as ambassadors at select high schools in support of recruitment

Essential Qualities

• Collaborative, open to feedback and new ideas
• Student-centered and people-first
• Committed to pursuing ongoing personal and professional development related to diversity, belonging, equity and inclusion
• Self-starter, ready to take initiative
• Strong execution and delegation skills
• Passionate about Minds Matter’s mission
• Organized, with close attention to detail and ability to pivot

Qualifications

• 4+ years work experience in educational or nonprofit settings
• Ability to work well with a small, close-knit team
• Ability to manage key programming initiatives and drive toward KPIs
• High cultural competence with experience serving diverse populations and students from low-income communities
• Experience with CRM databases, such as Salesforce, preferred
• Strong written and verbal communication skills
• Experience managing complex tasks and multiple projects and timelines
• Bachelor’s degree required

Compensation & Benefits

$60,000 starting salary

Highly competitive benefits package including medical/dental/vision/life and short and long-term disability insurance, 15 PTO days, 15 sick days, 15 paid holidays, 1-week December closure, 2 floating holidays, 3 personal days, and a 401K plan, Parental leave policy to support your family planning journey.

Minds Matter Boston is a hybrid organization. This position is in person 3 days a week and an additional Thursday of every month.

Minds Matter Boston is an equal-opportunity employer and is deeply committed to diversity, equity, and inclusion. We encourage applications from those who identify as people of color and/or first-generation college graduates, as these experiences and identities reflect those of the students we serve.