Collector 1

Baylor Scott & White Health; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Immediate health and welfare benefits

401(k) with matching up to 5%

Tuition Reimbursement

PTO accrual beginning Day 1

Job summary

Baylor Scott & White Health is seeking a Collector to perform account collections and contact patients, insurers, and other parties to resolve payment issues and arrange plans. The role involves maintaining thorough records in the accounts receivable system, and advising on financial arrangements.

Responsibilities include communicating with affiliates and the Credit Bureau, handling correspondence, and working under supervision to ensure timely resolutions and approvals from the Billing and

Qualifications

• Education: HS Diploma/GED Equivalent.
• Experience: 1 year of experience.

Responsibilities

• Performs collection activities for assigned accounts and contacts patients, insurance companies, attorneys, employers, and physicians to resolve payment issues or arrange payment plans.
• Contacts patients and insurance representatives by phone or mail to check claim status, obtain insurance information, check interim billings, and counsel patients on financial arrangements.
• Maintains collection files on the accounts receivable system and enters detailed records for follow-up.
• Processes accounts for write-off after thorough research and presents documentation to Billing and Collections Manager for approval.
• Counsels patients regarding accounts and responds to patient inquiries.
• Communicates with collection affiliates and provides information to the Credit Bureau in solving payment difficulties.
• Receives, reviews, and responds to correspondence related to accounts and takes action as required.

Education

HS Diploma/GED Equivalent

1 Year of Experience

Job description

Job Summary

The Collector, under general supervision and following procedures, performs collection activities for assigned accounts. Contacts patients and insurance representatives by phone or mail to check claim status, obtain insurance information, check interim billings, and counsel patients on financial arrangements. Maintains collection files on the accounts receivable system.

Essential Functions

• Performs collection activities for assigned accounts. Contacts patients, insurance companies, attorneys, employers, and physicians to resolve payment issues or arrange payment plans.
• Contacts patients and insurance representatives by phone or mail to check claim status, obtain insurance information, check interim billings, and counsel patients on financial arrangements.
• Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up.
• Processes accounts for write-off. Conducts thorough research on accounts to see if they qualify. Presents complete documentation to the Billing and Collections Manager for approval.
• Counsels patients regarding accounts and responds to patient inquiries.
• Communicates with collection affiliates and provides information to the Credit Bureau in solving payment difficulties.
• Receives, reviews, and responds to correspondence related to accounts. Takes action as required.

Benefits

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - 1 Year of Experience