Collections Technician II (Parking)

City of Greenville, North Carolina; Greenville (NC); On-site; USD 42,000 - 58,000; Full time

Job summary

The City of Greenville, North Carolina is seeking a Parking Billing Clerk to manage billing, collections and related tasks for the municipal parking system. You will handle invoices, monitor revenues, post entries to the general ledger, and balance accounts using UpSafety software and kiosks.

Experience in government settings is preferred, with a high school diploma or GED and 6 months of accounting-related work.

Qualifications

• High school diploma or GED required.
• 6 months accounting or related field experience preferred.
• 1–2 years in centralized billing and receivables preferred.
• Accounts receivable certification preferred.

Responsibilities

• Perform parking billing, collections, and related tasks for receipt and balancing of monies.
• Prepare invoices, monitor parking revenue budget, and daily past due notices.
• Post journal entries and charges to the general ledger; balance GL accounts.
• Use UpSafety software, passport kiosks, and online payments for processing.
• Establish memos, parking applications, and new permits annually.

Skills

Parking billing

Customer service

Office procedures

Cash handling

Data entry

Education

High school diploma or GED

6 months accounting experience

1-2 years centralized billing experience

Accounts receivable certification

Tools

Accounting software

Spreadsheet software

Word processing

Job description

Under general supervision, performs specified parking billing, collections, and related tasks in connection with the receipt and balancing of monies received for all city parking. Prepares invoices, monitors parking revenue budget and prepares daily past due notices, prepares and posts journal entries, posts charges and other financial data to the general ledger, balances general ledger accounts, UpSafety parking software, passport kiosks, and online payments, and establishes memos, parking applications, and new permits yearly.

FLSA Exemption Status: Non‑Exempt

Education and Experience

• High school diploma or GED; and
• 6 months of accounting or closely related field. Experience in governmental settings preferred.
• 1- 2 years of managing & maintaining centralized billing systems and miscellaneous receivables preferred.
• Certification in accounts receivable and miscellaneous billing or other related certification by a recognized professional association is preferred.

Knowledge, Skills, and Abilities

Knowledge of:

• parking billing/collection practices and debt setoff filing;
• principals and processes for providing good customer service;
• administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
• electronic equipment, computer hardware and software
• cash handling and balancing processes

Ability to:

• operate computerized accounting, spreadsheet, and word processing programs at a highly proficient level.
• make arithmetical calculations quickly and accurately.
• handle multiple tasks simultaneously under strict deadlines.
• operate assigned office equipment.
• prepare and maintain accurate records and reports.
• communicate clearly and effectively verbally and in writing.
• establish and maintain effective working relationships with other employees.
• work corporately with City officials, other employees, and the general public.
• work safely without presenting a direct threat to self or others.
• meet mental and physical demands of the job.

• Valid N.C. Driver's License and an acceptable driving record.