Collections Specialist – Remote Eligible After 90 Days

HCA Healthcare, Inc.; Overland Park (KS); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off & family leave

Retirement resources (401k match)

Education support

Job summary

HCA Healthcare, Inc. is seeking a Collections Representative to perform follow-up and collections for patient services under the supervision of the Business Office Manager.

The role aims to enhance cash flow by collecting from third party payers and self-pay accounts per established contracts. Key duties include following up on accounts to ensure payment, resolving claims with insurers, negotiating payment plans, and maintaining accounts receivable.

Qualifications

• 1 year of medical office experience preferred.
• Knowledge of managed care payers and medical terminology preferred.

Responsibilities

• Perform follow up and collections for patient services to improve cash flow.
• Identify coding or billing errors from EOBs and correct them.
• Monitor insurance claims and contact insurers to resolve claims.
• Update patient accounts with actions taken and status.
• Negotiate payment plans on self-pay accounts.
• Assign bad debt to collection agencies as needed.
• Maintain accounts receivable and reduce bad debt.

Skills

Medical office experience

Managed care payers knowledge

Medical terminology

Job description

HCA Healthcare, Inc. is seeking a Collections Representative to perform follow-up and collections for patient services under the supervision of the Business Office Manager.

The role aims to enhance cash flow by collecting from third party payers and self-pay accounts per established contracts. Key duties include following up on accounts to ensure payment, resolving claims with insurers, negotiating payment plans, and maintaining accounts receivable.