Collections Specialist - REMOTE

Labcorp; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Labcorp is seeking a Correspondence Billing Specialist responsible for evaluating and processing client correspondence. This role demands strong organizational and communication skills, with responsibilities including handling billing updates and corresponding with customers. Offering competitive pay and generous benefits, this position is ideal for an experienced professional in healthcare billing.

Benefits

Generous paid time off

Medical, Vision and Dental Insurance Options

Flexible Spending Accounts

401k and Employee Stock Purchase plans

No Charge Lab Testing

Fitness Reimbursement Program

Qualifications

• 2+ years directly applicable experience (correspondence, Patient Billing customer service, or Healthcare Billing).
• Labcorp current Healthcare Billing Specialist experience preferred.
• Previous medical billing or accounts receivable experience preferred.

Responsibilities

• Review correspondence requests to send invoices, make adjustments, and research claims.
• Compose email communications to internal and external customers professionally.
• Run status checks on large spreadsheets for invoice/claim corrections.

Skills

Excellent organizational skills

Strong correspondence skills

Communication skills

Ability to work in a fast environment

Education

High School Diploma or equivalent

Tools

Microsoft Office

LCBS

mPower

Mobius

Artiva

Job description

At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives!

Correspondence Billing Specialist

The person in this position is responsible for evaluation and processing of internal and external client and patient correspondence. By utilizing various systems (mPower, LCBS, LCLS, Mobius, Artiva etc.) to review and assist with determination of transfers, adjustments and next action for follow up. Age of correspondence can vary, along with complexity of research required. Clear, accurate, concise, and complete communication is required due to the variety of internal and external customers that requests are received from.

Responsibilities:

• Review Correspondence request to send invoices, transfer, make adjustments, research and make claim and/or invoice updates in billing system
  

• Composing email communications to Internal and External customers in a clear and professional manner, providing updates and additional information needed for follow up

• Adaptability: feel comfortable with a changing environment such as changing duties, priorities and SOPs

• Run status checks on large spreadsheet invoice/claim correction files to verify that all updates are completed; noting missing information that needs to be shared back with the customer to complete request

• Follow Approved SOP’s to update and provide necessary information to resolve correspondence request

Requirements:

• Requires a High School Diploma or equivalent
• 2+ years directly applicable experience. Required (such as correspondence, Patient Billing customer service or Healthcare Billing)
• Labcorp current Healthcare Billing Specialist experience strongly preferred
• Prefer previous medical billing or accounts receivables experience preferred

Other desirable Knowledge/Skills:

• Ability to work and learn in a fast environment
• Excellent organizational and communication skills
• Strong correspondence skills

• Knowledge of Microsoft Office; especially Excel
• Labcorp Healthcare Billing systems and processes knowledge

Why should I become a Correspondence Billing Specialist at Labcorp?

• Generous paid time off!
• Medical, Vision and Dental Insurance Options!
• Flexible Spending Accounts!
• 401k and Employee Stock Purchase plans!
• No Charge Lab Testing!
• Fitness Reimbursement Program!

And many more incentives

• Application Window closes: 5-31-25
• Pay Range: $15-17.00/hr (State minimum wages apply if higher)
• Shift: Monday-Friday; 8:00am-5:00pm (EST)

All job offers will bebased on a candidate’s skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, pleaseclick here .

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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