Collections Specialist

FlexTrade; Village of Great Neck (NY); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

FlexTrade Systems is seeking an Accounts Receivable Collections Specialist to support collections activities, customer follow-up, and basic account resolution. This entry to mid-level role offers growth under senior team members within a financial operations context.

The position emphasizes reviewing aging reports, contacting customers, and documenting activities while following established policies. Strong communication and detail orientation are essential for success.

Qualifications

• Associate's or Bachelor’s degree in accounting, Finance, Business, or a related field preferred.
• 1–3 years of experience in collections, accounts receivable, customer service, or related financial operations.
• Strong verbal and written communication skills with professional customer interaction.
• High attention to detail and commitment to accurate recordkeeping.
• Ability to follow processes, manage multiple follow-ups, and meet deadlines.
• Willingness to learn and grow within accounts receivable.

Responsabilités

• Review accounts receivable aging reports to identify past-due balances.
• Contact customers via email and phone to follow up on overdue invoices using scripts.
• Support senior staff in securing payment commitments and resolving delinquencies.
• Document collection activity and payment commitments in company systems.
• Track promised payments and follow up on missed remittances.
• Assist with researching and resolving short payments and unapplied cash.
• Support weekly Accounts Receivable Priority cases.
• Escalate issues to senior team members as appropriate.
• Maintain organized account notes and supporting documentation.
• Follow established collection policies, procedures, and compliance requirements.
• Assist with month-end collections activities and reporting.

Connaissances

Communication

Attention to detail

Time management

Process adherence

Formation

Associate's or Bachelor's degree in accounting/Finance

Outils

Salesforce

NetSuite

Excel

Description du poste

FlexTrade Systems is a provider of customized multi-asset execution and order management trading solutions for buy- and sell-side financial institutions. Through deep client partnerships with some of the world's largest, most complex and demanding capital markets firms, we develop the flexible tools, technology and innovation that deliver our clients a competitive edge. Our globally distributed engineering teams focus on adaptable technology and open architecture to develop highly sophisticated trading solutions that can automate and scale with your business strategies.

At FlexTrade, we hold our values close to heart, with pride and gratitude, as they guide us in everything that we do. We are dedicated to giving our clients a competitive edge, taking ownership of our responsibilities, being flexible to adapt to ever changing environment and technology, bringing integrity to ever interaction and we continue to improve, grow together and collaborate as one team. All of these while having Fun truly makes FlexTrade a wonderful place to work.

The Accounts Receivable Collections Specialist supports the collections function by assisting with customer follow-up, payment tracking, and basic account resolution activities. This role is primarily focused on collections and is designed for an early-career professional with some prior experience who is looking to further develop their skills in accounts receivable, customer communications, and cash collections under the guidance of senior team members.

Collections Responsibilities

• Review accounts receivable aging reports to identify past-due customer balances
• Contact customers via email and phone to follow up on overdue invoices, using established scripts and procedures
• Support senior collections staff in securing payment commitments and resolving delinquent accounts
• Document collection activity, customer communications, and payment commitments accurately and timely in company systems
• Track promised payments and follow up on missed or delayed remittances
• Assist with researching and resolving short payments, unapplied cash, and payment discrepancies
• Support collection of weekly Accounts Receivable Priority cases
• Escalate collection issues, disputes, or non-responsive accounts to senior team members as appropriate
• Maintain organized, complete, and up-to-date account notes and supporting documentation
• Follow established collection policies, procedures, and compliance requirements
• Assist with month-end collections activities and reporting as assigned

Minimum Qualifications

• Associate’s or Bachelor’s degree in accounting, Finance, Business, or a related field preferred
• 1–3 years of experience in collections, accounts receivable, customer service, or a related financial operations role
• Strong verbal and written communication skills with the ability to interact professionally with customers
• High attention to detail and commitment to accurate recordkeeping
• Ability to follow processes, manage multiple follow-ups, and meet deadlines
• Willingness to learn, accept feedback, and grow within the accounts receivable function

Preferred Skills & Attributes

• Basic understanding of invoicing, payment application, and collections concepts
• Ability to multitask in a fast-paced, deadline-driven environment
• Proficiency in Microsoft Excel, Word, and Outlook is recommended. Knowledge and experience with Salesforce and NetSuite are preferred but not required.

Does this sound like you? We would love to hear from you. For more information visit http://flextrade.com or follow us on twitter and LinkedIn for the latest updates.

• FlexTrade Systems, Inc. does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an authorized agreement for a particular SOW (Statement of Work) in place is hired: such resumes are deemed the sole property of FlexTrade Systems, Inc.**
• FlexTrade Systems, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.**