Collections Specialist

Contract Land Staff; Sugar Land (TX); On-site; USD 48,000 - 60,000; Full time

Job summary

Contract Land Staff is seeking a Collections Specialist local to Sugar Land, TX. The role covers all aspects of receivables, including unbilled and billed amounts, with a focus on timely collections and relationship management.

The ideal candidate has 3-5+ years in collections accounting, strong Excel/Outlook/Word skills, and the ability to work under deadlines while maintaining confidentiality. Local candidates only, with a valid license and auto liability coverage.

Qualifications

• 3-5+ years of collections accounting experience.
• Must be local to Sugar Land, TX.
• Experience investigating billed and unbilled receivables is a plus.
• Ability to work under deadlines and manage priorities.
• Valid driver’s license and automobile liability insurance.

Responsibilities

• Make collection calls to clients and follow up via email for past due balances.
• Maintain positive client relationships and support internal collection efforts.
• Participate in regular collections meetings with updates on problem accounts and successes.
• Coordinate with sister companies on collection efforts.
• Investigate aged unbilled receivables to unblock bottlenecks.
• Communicate clearly with clients and internal teams to verify charges and correct errors.
• Interact with auditors as needed and protect confidentiality of records.

Skills

AR accounting

Collections

Communication

Education

Three to five years experience

Tools

Excel

Outlook

Word

Accounting software

Job description

CLS is looking for an experienced Collections Specialist local to Sugar Land, TX. Responsible for all aspects of receivables (unbilled receivables and billed receivables).

Essential Duties and Responsibilities

• Making collection calls to clients along with follow up emails for past due balances in a professional, time-efficient manner.
• Work to protect and maintain positive client relationships and build internal relationships to assist in collection efforts.
• Participate in regular collections meetings providing updates such as problem accounts and successes.
• Coordinate with sister-companies on collection efforts.
• Investigate aged unbilled receivables to unblock bottlenecks.
• Communicates professionally with clients, internally and externally, both written and verbally to verify accuracy of charges, investigate complaints or to correct errors in accounts.
• May interact with internal and external auditors; providing access to related records, as required.
• Maintains strict confidentiality of all financial and company records.

Accountability:

• This position is responsible for working with all office staff, ensuring a healthy work environment and the satisfaction of all staff, both corporate and project.
• Must be able to work effectively, efficiently, and professionally with internal and external customers, including clients, temporary help, vendors and others.

Qualification Requirements (minimum and preferred requirements):

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Must have 3-5+ years of Collections Accounting experience.
• Must be local to Sugar Land, TX.
• Prior experience investigating receivables (billed and unbilled) is a plus!

Education and/or Experience:

• Three to five or more years related experience and/or training; or equivalent combination of education and experience.
• Ability to provide accurate and efficient service under the stress of constant deadlines.
• Ability to make administrative and procedural decisions and judgments.
• Ability to review and maintain financial records.
• Ability to prioritize workload

Licensing:

• Must have valid driver’s license.
• Must maintain minimum automobile liability insurance in the amount of $100,000/$300,000/$100,000.

Language Skills:

• Requires strong oral and written communication skills.
• Must be able to write clearly and concisely to prepare effective communications with customers.
• Ability to read, analyze, interpret and properly apply knowledge gained from general business periodicals, contracts and company policy.
• Ability to write basic reports and business correspondence.
• Ability to effectively present information and respond to questions from groups of employees, managers, clients and customers.

Mathematical Skills:

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, percentages and decimals.
• Knowledge of general accounting principles.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

Reasoning Ability:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several variables in standardized situations.

Other Skills and Abilities:

• Intermediate computer skills and familiarity with general PC operation.
• Intermediate software skills with Microsoft Office applications, with emphasis on Excel, Outlook and Word.
• Familiarity and working knowledge of computerized accounting systems including billing, AR, and AP modules.