Collections Specialist

Jimmy Jazz; Salina (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

Paid Vacation

Paid Holidays

Educational Assistance

Job summary

Central Care Cancer Center is seeking a Collections Specialist to manage accounts receivable, resolve balances for patients and insurance, and set up payment arrangements. The role emphasizes compassionate communication with patients undergoing cancer treatment and strict adherence to HIPAA and FDCPA guidelines.

Preferred candidates have 2–3 years of medical collections experience, oncology background, and bilingual English/Spanish skills.

Qualifications

• Minimum 2-3 years of medical collections or billing experience.
• Oncology/hematology or infusion center background preferred.
• Bilingual English/Spanish ability preferred.
• Deep understanding of ICD-10, CPT, HCPCS codes.
• Experience with medical billing software and clearinghouses.

Responsibilities

• Manage accounts receivable and resolve outstanding balances.
• Establish and monitor payment arrangements with patients.
• Adhere to HIPAA, FDCPA, and internal policies.

Skills

Medical collections

Oncology billing

Bilingual English/Spanish

Education

High school diploma

Tools

OncoEMR

Aria

Epic

eClinicalWorks

Job description

• Employee Type Non-Exempt - 5 Days
• Required Degree High school

Contact information

• Name Heather Sterrett

Description

TheCollections Specialist manages accounts receivable, resolves outstanding patient and insurance balances, and establishes payment arrangements.

• Arrearage Management: Monitor and resolve aged accounts receivable (A/R) for self-pay payers.
• Compassionate Collection: Contact patients regarding outstanding self-pay balances using sensitive communication tailored to individuals undergoing cancer treatment.
• Financial Counseling: Identify patients qualifying for financial assistance, foundation grants, or pharmaceutical co-pay assistance programs.
• Payment Agreements: Set up and monitor structured payment plans according to practice guidelines.
• Compliance: Adhere strictly to HIPAA regulations, Fair Debt Collection Practices Act (FDCPA) guidelines, and internal financial policies.

Requirements

• Experience: Minimum of 2-3 years of medical collections or billing experience, with a strong preference for oncology, hematology, or infusion center backgrounds.
• Bilingual (English/Spanish) ability to speak and translate - preferred.
• Knowledge Base: Deep understanding of ICD-10, CPT, and HCPCS codes unique to oncology.
• Software Skills: Proficiency with medical billing software (e.g., OncoEMR, Aria, Epic, or eClinicalWorks) and clearinghouses.

Together, we serve our communities with professionalism, empathy, and purpose — making a real difference every day.

At Central Care Cancer Center, every team member plays a part in supporting patients and families throughout some of life’s most important moments. With approximately 125 employees across five locations in Kansas and Missouri, Central Care provides high-quality, community-based cancer care while maintaining a close-knit, team-oriented culture. We value teamwork, stability, and respect, and we strive to create a workplace where employees feel supported and proud of the work they do.

Mission

Central Care Cancer Center is committed to delivering individualized, precise, and cutting-edge cancer treatment to patients and communities close to home.

Company Benefits

Central Care offers a comprehensive benefits package to eligible employees, which includes:

• Medical, Dental, and Vision Insurance
• Flexible Spending Account (FSA)
• Employer paid Life and AD&D Insurance
• Voluntary Life
• Short Term and Long Term Disability
• Accident and Critical Illness
• Employee Assistance Plan
• Travel Assistance
• 401(k) with company match
• Paid Vacation
• Paid Holidays
• Educational Assistance
• Uniform Reimbursement

Central Care Cancer Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Pre-Employment Screening

Following an offer of employment, candidates are required to complete background checks and other job-related screening prior to starting employment.