Collections Specialist

Tyler Technologies, Inc.; Maine; On-site; USD 37,773 - 55,000; Full time

Benefits offered by this job

Competitive benefits for health and financial wellness

Job summary

Tyler Technologies, Inc. is seeking a Collection Specialist based in Maine to achieve corporate collection goals and provide timely information to management. Your role includes interacting with customers on collection issues and resolving delinquent accounts.

The position requires an associate degree or equivalent experience along with strong analytical and communication skills. You will also assist internal and external customers, making your impact vital in various business outcomes.

The salary range is between $37,773 and $55,000.

Qualifications

• 1-3 years of collection experience.
• Experience with collecting high value transactions.
• Accounting background desired.

Responsibilities

• Interact professionally with external customers on all collection issues.
• Work with team to resolve delinquent accounts.
• Provide statements and invoices to customers as needed.

Skills

Strong analytical skills

Communication skills

Customer service skills

Excellent phone manner

Education

Associate degree or equivalent work experience

Tools

Microsoft Office (Excel, Word)

Job description

The Collection Specialist will be responsible for the collections portion of the business. Within this area, the incumbent is accountable for achieving corporate collection goals and providing timely and accurate information to management for dissemination throughout all divisions of Tyler.

As a part of Tyler’s corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.

Location

Yarmouth, Maine | Plano, Texas

Travel

0-5%

Responsibilities

• Interact professionally with external customers on all collection issues, including making collection calls.
• Work with other members of the collections team to determine and carry out the best method to resolve delinquent accounts.
• Issue statements, provide invoice copies, and create accounts receivable adjustments as needed.
• Provide statements, invoices and information to internal and external customers as needed to assist in resolving collection issues.

Qualifications

• Associate degree or equivalent work experience
• 1-3 years of collection experience
• Experience with collecting high value transactions
• Accounting background desired
• Microsoft Office experience (Excel, Word)
• Strong analytical, communication and customer service skills
• Excellent phone manner

State‑Specific Salary Range Disclosure Requirements

Salary will generally fall between $37,773 - $55,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.