Collections Coordinator

Tyler Technologies, Inc.; Maine; On-site; USD 40,000 - 55,000; Full time

Job summary

Tyler Technologies, Inc. is looking for a Collections Coordinator to maintain customer relationships and provide clerical support to the collections team. This role requires a positive attitude, excellent communication skills, and proficiency in Microsoft Office. The Collections Coordinator will handle customer records, invoices, and payment processing.

Located in Yarmouth, Maine, this position plays a key role in ensuring that the collections team operates smoothly, impacting clients and stakeholders effectively.

Qualifications

• Associate degree or two years of professional work experience.
• Ability to maintain a positive, professional attitude and an aptitude for service.
• Excellent verbal and written communication skills.

Responsibilities

• Updating Customer Records.
• Providing contracts and invoices to customers.
• Assisting with various bank forms and vouchers.
• Processing payments and providing administrative support.
• Managing Third Party Michigan and Mojave payments.

Skills

Customer Service

Microsoft Office proficiency

Data entry accuracy

Verbal and written communication

Education

Associate degree or 2 years of professional experience

Job description

Collections Coordinator

The Collections Coordinator is responsible for maintaining customer relationships and providing clerical support for the collections team. As duties include assisting clients and staff, the Collections Coordinator must maintain a helpful demeanor and supply information to help the collections team.

As part of Tyler’s corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.

Location

Yarmouth, Maine | Plano, Texas

Travel

0-5%

Responsibilities

• Updating Customer Records
• Providing contracts and invoices to customers
• Assisting with various bank forms and vouchers
• Processing payments through the Wells Fargo IR portal and back‑up for Cash Application Manager; provide administrative support to Tyler collections team as required
• Managing the Third Party Michigan and Mojave reporting and payments
• Other duties as assigned

Qualifications

• Associate degree or two years of professional work experience.
• Ability to maintain a positive, professional attitude and an aptitude for service is required in our high volume environment.
• Excellent verbal and written communication skills, and the interpersonal ability to effectively work with others.
• Proficiency using computers and Microsoft Office products is required, particularly Outlook, Excel and Word.
• Accurate data entry and typing skills.
• Prior experience in an accounting or accounts receivable department is helpful.

Requisition Number: 2026-9171

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.