Collections Specialist

Insight Global; Columbia (MD); Hybrid; USD 50,000 - 65,000; Full time

Job summary

Insight Global in Columbia, MD is hiring a Medical Billing and Collections Specialist for a hybrid role (3 days onsite). You will handle billing, AR collections, insurance verification, and patient records while actively pursuing past-due accounts.

The position requires working with major payers and maintaining compliance with industry standards. Responsibilities include data entry, reporting, and collaborating with patients and providers to resolve billing issues in a fast-paced environment.

Qualifications

• Experience with Cigna, Aetna, billing, AR collections, and medical coding.
• Experience working with insurances including UHC, Medicare, Cigna, and Aetna.
• Experience with AR collections and handling high-volume daily work (18–30 accounts/day).
• Competency in billing and collections processes and regulatory compliance.

Responsibilities

• Prepare new charges and verify insurance information.
• Activate and bill patients within the billing system.
• Maintain and update patient records and generate reports.
• Follow up on past-due accounts and collect on outstanding AR.
• Coordinate with payers, patients, and providers to resolve billing issues.
• Ensure compliance with relevant laws, regulations, and company policies.

Skills

AR collections

Medical billing

Medical coding

Insurance knowledge

Cigna

Aetna

Medicare

UHC

High volume work

Job description

Hybrid (3 days a week onsite) in Colombia, MD

As a Medical Billing and Collections Specialist, you will provide administrative support in the billing and collections function of the medical revenue cycle process. Responsibilities include preparing new charges, completing insurance verification, maintaining patient records, and collecting on outstanding accounts receivable. Obtain needed and or corrected information by contacting the patient, physician’s office, hospital, next of kin, insurance carrier, etc. Verify all patient information uploaded is accurate Activate and bill patients within the billing system Maintains the database by entering, updating, and retrieving data, as well as formatting and generating reports Assists in resolution of outstanding accounts receivable problems from past due accounts Responds to inquiries from customers or external collection resources Places calls and sends messages to those with unresolved issues Understands and maintains all governmental, regulatory and company billing and compliance regulations and policies for payers Follows‑up with payers, patients, and other appropriate parties to collect open billings in a timely manner Identifies and reports to management any payer issues with regards to billing and collections Reviews, analyzes, and reconciles initial Accounts Receivable and Order Entry exceptions and discrepancies to provide accurate invoicing and prompt payment Performs other duties as assigned Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties

REQUIRED SKILLS AND EXPERIENCE

Experience with Cigna, Aetna, billing, AR collections, and medical coding - Experience working with Insurances - UHC, Medicare, Cigna, Aetna - Experience with AR Collections - Daily volume that is extremely high/fast paced 18-24 - on the upside of 30 accounts per day Complexity - billing and collections

NICE TO HAVE SKILLS AND EXPERIENCE

Experience with AR collections for the following insurances; Medicare, Aetna, Cigna and Medicare Advantage plans.