Collections Specialist

Aspire Rural Health System; Cass City (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Aspire Rural Health System is seeking a Collections Specialist to join our healthcare finance team. The role focuses on timely billing and collection of patient accounts with attention to accuracy and confidentiality.

You will work with patients and staff to resolve outstanding balances, follow up on unpaid claims, and ensure proper coding and data entry. Strong organizational and communication skills are essential to succeed in this role.

Qualifications

• Associate degree or 3-5 years’ experience in accounts receivable and patient/customer collections. Healthcare environment preferred
• Knowledge and proven experience in billing and collection of patient/customer accounts. Knowledge of basic 3rd party billing, accounts receivable, and data processing
• Ability to work independently, prioritize, and manage multiple tasks simultaneously
• Demonstrates proficiency and possess effective communication, interpersonal, and problem-solving skills.

Responsibilities

• Responsible for timely and accurate billing and collection of all patient accounts.
• Ensure that accurate and complete information appears on the patient statements. Research and resolve open accounts thoroughly and accurately.
• Follow-up on unpaid patient accounts in a timely manner. Follow up on incorrectly paid claims with billing staff, patient phone calls, and correspondence.
• Process and post accurate patient account payments and adjustments in a timely manner.
• Safeguard the public relations of the hospital and clinics by consistent professional conduct and respect for patients.
• Complete all job responsibilities in a timely manner, consistently meeting all established deadlines.
• Always maintain patient confidentiality. Understanding of Revenue, CPT, HCPC, and ICD-10 codes.

Skills

Accounts receivable

Patient collections

Billing

Data processing

Communication

Interpersonal skills

Problem-solving

Education

Associate degree

Job description

Aspire Rural Health System is hiring a Collections Specialist. We’re looking for individuals with a positive attitude to join our dedicated team of healthcare professionals committed to delivering the highest quality of service to both our patients and employees.

Requirements:

• Associate degree or 3-5 years’ experience in accounts receivable and patient/customer collections. Collections experience in healthcare environment preferred
• Knowledge and proven experience in billing and collection of patient/customer accounts. Knowledge of basic 3rd party billing, accounts receivable, and data processing.
• Ability to work independently, prioritize, and manage multiple tasks simultaneously.
• Demonstrates proficiency and possess effective communication, interpersonal, and problem-solving skills.

Responsibilities:Responsible for timely and accurate billing and collection of all patient accounts. Ensure that accurate and complete information appears on the patient statements. Research and resolve open accounts thoroughly and accurately. Follow-up on unpaid patient accounts in a timely manner. Follow up on incorrectly paid claims with billing staff, patient phone calls, and correspondence. Process and post accurate patient account payments and adjustments in a timely manner. Safeguard the public relations of the hospital and clinics by consistent professional conduct and respect for patients. Complete all job responsibilities in a timely manner, consistently meeting all established deadlines. Always maintain patient confidentiality. Understanding of Revenue, CPT, HCPC, and ICD-10 codes.

"Aspire Rural Health Systems are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Aspire Rural Health System provides reasonable accommodations to qualified applicants with disabilities. If you need an accommodation to complete the application or participate in the interview process, please contact Human Resources."